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Saturday, September 20, 2014

Naija Jobs Daily

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Naija Jobs Daily

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Massive Recruitment at National Pension Commission - Pension Support Department (58 Positions)
3:47:00 PMGist Naija
Our client, an extra-ministerial department set-up to oversee the management of pensions for "pensioners not transiting to the Defined
Contributory Scheme" has recently received the mandate to carry out its functions as stipulated by the PRA 2004. The Organisation now seeks to recruit self driven, experienced and motivated individuals to fill selected positions. The client seeks to fill the following key positions:

Head, Pension Support Centre (HPSC - PFA019)


This role is primarily responsible for overseeing the operations of the Support Centre.
The JOB Holder reports to the Director, Pension Service Department and oversees the Pension Support team.
Duties & Responsibilities

§  Oversee the daily operations of the Pensioner Support Centre, ensuring that objectives are achieved.

§  Oversee development and implementation of service quality management policies, practices and processes.

§  Initiate and promote continuous improvement of Support Centre procedures, processes and standards.

§  Provide first line support for all pensioner queries.

§  Ensure a proactive and focused approach, providing a responsive, sensitive and professional service experience to pensioners.

§  Monitor Support Centre personnel including effective resolution of queries while encouraging strong performance culture.

§  Provide feedback to the rest of the Department on emerging and anticipated pensioner issues.

JOB Requirements

§  A Bachelor's degree in psychology, Social Science or any related discipline.

§  Relevant professional qualification will be an added advantage

§  A minimum of 12 years work experience in which at least 2years should have been in a management position.

Key Competency Requirements

§  Ability to make business decisions to drive performance and quality

A good knowledge of the rules, regulations and laws governing pension administration in the public sector.

Pension Officers (PO POA)


Reporting to the Team Lead, Pension Administration of a defined category of pensioners, this role is primarily responsible for assisting the Team Lead, Pension Administration in documenting and analyzing information of pensioners for that category of pensioners.
Duties & Responsibilities

§  Administer all joiners and leaver's procedures.

§  Update computer records as appropriate.

§  Calculate and pay refunds of contributions where appropriate.

§  Ensure all necessary documentation is received for each case, maintaining diary cards where necessary and following up non return of forms etc.

§  Maintain appropriate records required to ensure accurate and prompt payment of benefits.

§  Supply information when required regarding pension rights and ancillary matters to Personnel Officers, employees, pensioners and/or their dependants.

JOB Requirements

§  A Bachelor's degree in Accounting, Economics, Finance or any related discipline.

§  Relevant professional qualification will be an added advantage.

§  A minimum of 4 years relevant work experience.

Key Competency Requirements

§  Good knowledge of the Federal Government's Pension Reform Act and other pension legislations, regulations and circulars.

§  Excellent numerical aptitude evidenced by relevant academic achievements or equivalent work related experience

§  Proficiency in the use of Microsoft Office productivity tools.


Pension Support Officers


This role is primarily the first point of contact and responsible for dealing with all pensions enquires.

Duties & Responsibilities

* Be first point of contact for all callers to the customer service centre.

* Ensuring that high quality of service is delivered at all times.

* Have full knowledge and ability to access all requests, including translation services to help meet the individual request.

* Liaise with colleagues in local offices, contractors and other partner agencies as appropriate to resolve enquiries.

* Complete customer satisfaction surveys and all outbound activities in line with team objectives.

JOB Requirements

* A Bachelor's degree or equivalent in Public Relations, Sociology or any other related Behavioral Science discipline.

* Professional certification in Client service or other relevant higher business degree will be an added advantage.

* A minimum of 4 years work experience.

Key Competency Requirements

Demonstrates good communication and negotiation skills with the ability to relate with diverse people and cultures.

* Demonstrates excellent interpersonal and relationship management skills.

* Demonstrates good problem analysis and solving skills.


Team Lead - Pensioner Support (PS TLPS)


Reporting to the Director, Pension Support, this role is primarily responsible for carrying out all the activities of the Support Centre aimed at resolving pensioner queries.

Duties & Responsibilities

* Provide first line support for all pensioner queries.

* Receive complaints and queries from pensioners and resolve queries promptly.

* Escalate complex pensioner issues appropriately.

* Use knowledge of the different possible scenarios to resolve issues and queries by correctly apply the rules, policies and procedures to the scenarios.


JOB Requirements

* A Bachelor's degree in psychology, Social Science or any related discipline.

* Relevant professional qualification will be an added advantage.

* A minimum of 12 years work experience in which at least 2years should have been in a management position.


Key Competency Requirements

* Ability to make business decisions to drive performance and quality.

* A good knowledge of the rules, regulations and laws governing pension administration in the public sector.

Method of Application
Qualified and Interested persons should send Applications to: hr@michaelstevens.com.ng or msjobz@gmail.com stating how their skills, knowledge and experience make them suitable, and addressing the person specifications highlighted above. The suitability statement should not exceed a page and must appear on the first page of the CV, which must be saved in Microsoft Word and as applicant's full name. The subject of the mail should be the JOB position and code being applied for.

OR

Click here to apply online.



Vacancy at Cedarwoord Marquee and Events
3:47:00 PMGist Naija
Cedarwood Marquee/Events, a rental company situated at Ikeja requires the services of an experienced and
competent female to fill the position of Project Supervisor

 

Responsibilities
    Must be able to manage various processes of rental.
    Must be able to carry out thorough supervision at specific event.
    Manage and supervise the company's rental
    Maintain a good and friendly clientele.
    Must also be business savvy using math and critical-thinking skills to tally sales.
    Must be knowledgeable about the products (rentals).
    Understand the business she's in and appear approachable with employees and customers alike.
    Receives and stores rental documents for upcoming events.
    Maintain record of approved document for rental.
    Keep all rental records up to date.
    Provide prompt and courteous service to all customers.

Attributes and Skills
    A Female
    Minimum of HND
    1-3 years' experience
    Willing to travel
    Smart
    Confident and self-motivated
    Excellent team player
    Must be able to handle the day to day responsibilities
    Computer Literate
    Communication Skill
    Analytical skill
    Courteous and Polite
    Customer friendly and Organized
    Knowledge of store and record management

Remuneration
Salary: 35000 - 45000

Method of Application
Interested and qualified candidates should send CVs to: info@simeonspivot.com



Assistant Manager Position in an International Luxury Store
3:43:00 PMGist Naija
Best Search Recruitment Limited - Our client, an international Luxury store is looking for a self-motivated Assistant Manager. The prospective
candidate will be responsible for maintaining accurate records and controlling expenses to achieve budget objectives while ensuring adequate staffing.

 

Responsibilities
    Ensure a consistent quality store experience for customers.
    Prioritize, plan, delegate, administrate and adapt to business needs.
    Perform daily opening and closing procedures including daily paperwork reconciliation and other operational tasks.
    Protect store assets and inventory.
    Ensure that all merchandise is displayed and merchandised properly.
    Assist in planning of store payroll and financial budget.
    Maintain accurate records and controlling expenses to achieve budget objectives while ensuring adequate staffing.
    Oversee and monitor handling of cash and accounting; ensure store is secured.
    Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
    Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
    Focus on customer satisfaction and needs.
    Ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service.
    Select, train, develop, and manage JOB performance of store employees, with assistance of other management personnel.
    Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.

Education/Experience
    University degree in Marketing, Business Administration or any Social Science discipline.
    Minimum of 2-4 years supervisory experience in a luxury store.
    Customer service oriented.
    Excellent communication skills.
    Proactive
    Excellent negotiation skills.
    Result oriented.
    Strong customer service and supervisory skills.
    Solid understanding of luxury store operations.
    Proven ability to demonstrate strong leadership skills.

Method of Application
Qualified and interested candidates can send their CVs to: adenike@bestsearchrecruitment.com



Current Recruitment at Sigma Qualitas
3:40:00 PMGist Naija
Sigma Qualitas is a network of seasoned and experienced consultants, with several years work experience in
large multinational organizations and the public sector, who have come together for the purpose of providing consultancy expertise and training to clients across various industries.

We have developed over time, services and solutions built around a strategy that is guaranteed to consistently deliver EXCELLENT SERVICE. Our focus, are organizations and individuals who wish to shift their thinking and focus away from technology driven solutions solely, towards care and service.

Sigma Qualitas is recruiting for the position below: SLA Management


 

Core JOB Functions / Responsibility:
A specialist - IT Service Level Management is accountable to the for the management of performance against the contracted and agreed service levels.

Primary Activities

    Ensure delivery & SLA adherence from Organizations managed services team for IT operations
    Ensures that the current and future service level requirements (of customers are identified, understood and documented in SLA and SLR documents.
    Ensures that service reports are produced for each service and that breaches of SLA targets are highlighted investigated and agreed actions progressed.
    Leads the service level management process and drives its efficiency and effect Ensures that the current and future service level requirements of customers are identified, understood and documented in SLA and SLR documents.
    Is accountable to obtain the information that correctly drives a true understanding of the Service Level performance of the Suppliers.
    Measures and reports on process performance, the effect of process improvements and fine tunes as required.
    Ensures service scope, SLAs, OLAs and other agreements are reviewed on a regular basis
    Ensures that the Process is properly integrated with other relevant ITSM processes
    Participate in cross functional meetings with key stakeholders involved in the development and deployment of services in order to define best solutions for existing , as well as new products and services.
    Conduct analysis of performance reports and patterns to evaluate real time capacity and propose capacity enhancements , as & when required
    Should be able to analyse reports & summarise conclusions in pro-active manner

JOB Requirements and Skills

    Graduate Qualifications: A good university degree in Computer Science or related degree from a reputable university REQUIRED.
    Post Graduate Qualifications: Post Graduate Degree Technology OR MBA would be of ADVANTAGE
    Experience: 5- 7 years post-NYSC and experience in IT production environment, NYSC is ESSENTIAL.
    Certifications and Training Requirements: Possession of one or more globally recognized certifications in related Information Technology. Microsoft, CISCO, HP, Oracle Certified Professional or Equivalent, ITIL is of ADVANTAGE.
    Proficient use of Microsoft Office, Outstanding Process and Systems Documentation, Attention to Detail, Highly Organised, Conflict Resolution, Presentation Skills, Excellent Communication skills, Highly Organised, Team Oriented and Leadership, High Tolerance for Stress, Problem Management (analysis and resolution), Customer Service Orientation, Relationship Builder, High level of Integrity, Time and Priority Management Skills, People Management and Negotiation skills. Superior Analytical.

Requirements

    A minimum of 5 years IT support/ Supervisory experience.
    +5 years' experience in the GSM/Telecoms/Services sector
    Knowledge in Quantitative analysis
    Knowledge of electronic data management
    Knowledge of HR Management
    Technical Authoring, Knowledge of ISO, ITIL, COBIT Good Customer Relationship Skills
    Good Communication and Interpersonal Skills
    Influencing and Negotiation skills
    Presentation/Facilitation skills, Leadership and People Management Behaviour skills
    Passion for Excellence, Integrity, Empowering people and Growing people skills
    Team work and Customer Focus
    Problem Solving, Passion for Excellence, Integrity and Empowering people
    Growing people, Team work and Customer Focus

Method of Application
Interested candidates should send CV to: JOBS@sigmaqualitas.com
Required with your submitted CV are the following; your current earning information and your DOB. Your contact details should contain active phone numbers and email addresses.  Kindly note that we need the subject matter of your response to contain the JOB TITLE you are interested in, the file type must be PDF or DOCX, the preference being word documents, any response that contains a file name such as "My CV or My Resume" cannot be treated.

Please note short listing is based on the requirements in the given JOB DESCRIPTIONS above such as; qualifications required, years of experience, technology and industry exposure. All candidates for the position MUST have SLA MANAGEMENT work experience.



Vacancy at Best Recruits
3:37:00 PMGist Naija
A well-established company in Nigeria is seeking to extend into the Nigerian power section as part of the
Nigerian power sector reforms. As part of its growth plans towards playing a prominent role in the Nigerian Power Generation sector, the company is in the process of taking over an existing power generation company, as part of the ongoing Nigerian power sector privatisation exercise and seek the services of a competent Human Resources Manager.

 

Afam/ Port Harcourt
Line Manager: Managing Director

JOB Summary
    Provide high quality leadership delivery and management of HR services to Management and employees.
    These services include policy development and interpretation, employees' benefits, payroll supervision, recruitment, manpower planning and talent pipeline management, learning and development and manage HR systems.
    The incumbent will be responsible for the effective and efficient execution of all HR processes as well initiate continuous improvement programmes.
    This position will also represent HR at senior leadership level.
    The selected candidate will tentatively be required to commence work by 1st November 2014.

Key Duties and Responsibilities
    Develop HR strategies, policies, processes and procedures that will support business development initiatives
    Contribute to broad based business discussions as a member of the Leadership team
    Manage Industrial and Labour relations in line with national Labour laws
    Identify and manage process improvement opportunities in line with business requirements
    Manage employee performance and remuneration processes
    Develop and drive resourcing and recruitment plans in support of the business
    Develop and manage employee learning and development as well as induction plans
    Manage industrial and employee relations issues including developing a grievance management procedure
    Ensure that payroll is processed in an accurate and timely manner
    Ensure compliance to all internal and local legislative requirements.
    Drive employee engagement initiatives

Minimum Requirements/Qualifications
    B.Sc/BA in Social/Management Sciences. Relevant Higher degree and professional Human Resources qualification will be and added advantage
    At least 15 years HR experience in the Power/Energy ( Oil and Gas ) sector
    International working experience will be an added advantage

Method of Application
Interested and qualified candidates should send their CV, Copies of important qualifications, Cover letter to: vacancy@bestrecruits.com.ng



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