Jobberman.com: Customer Service Officer

Jobberman.com Latest jobs

Customer Service Officer Jan 30th 2013, 17:34 Location: Lagos Description: Our company has been bringing technology to the global marketplace since it was founded in 1996. The vision of the original founders was to create a unique distribution services company that not only sold the products but supported them internally with laboratory services. Due to expansion, we seek to fill this position: Job Summary: Serves customers by providing product and service information; resolving product and service problems.  Responsibilities: Attracts potential customers and retain them by answering product and service questions; suggesting information about other products and services. Manage customer and other stakeholder relationships. Maintains customer records by collecting customer information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem. Maintains financial accounts by processing customer transactions. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Contributes to team effort by accomplishing related results as needed. Qualifications and Requirements: Minimum of SSCE  Fluent in English  Prior experience in Sales or Marketing is a bonus but not essential Problem Solving Market Knowledge Good Listening skills Interpersonal Skills Organisation Skills. If you are qualified for this position, Send your CV to 9014@jbng.me or click http://www.jobberman.com/job/186884/customer-service-officer-in-lagos/ to apply

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