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Naija Jobs Daily New Jobs Vacancies, Every Day! // via fulltextrssfeed.com Massive Graduate Jobs at Skill Enhancement Centre (SENCE) - 30 Positions 12:33:00 PM Gist Naija Skill Enhancement Centre (SENCE) Limited is a Business Consultancy firm focused on small/medium businesses. Our goal is to provide our clients with the support they need to grow their businesses by providing them with value -added and convenient services in a friendly atmosphere. Being a small business also, we understand the unique challenges of running a business in Nigeria and therefore offer solutions which are drawn mainly from our experience and exposure.  We are passionate about our clients and see ourselves more as partners working towards a common goal. At SENCE it is not about how much we can make but how much we can do to make our clients' goals that much more achievable. Knowing that we have given one more business a shot at becoming a force to be reckoned with is very vital to our existence.. 1.) Graduate Project Control Officer 2.) Accountant 3.) Graduate Advertising Executives 4.) Graduate Account - Admin Officer 5.) Chief Financial Officer 6.) Waiter in a Culinary Service Outfit 7.) Human Resource Manager 8.) Strategic HR Director 9.) Business Partners for a Restaurant/Cafeteria 10.) Business Partner for a Spa 11.) Business Partner for a Bar/Lounge 12.) Business Partner for a Gym 13.) Culinary Service Operations Manager 14.) IT Personnel 15.) Logistic Supervisor 16.) Security Supervisor 17.) Security Guard 18.) HSE Supervisor 19.) Accountant-Cashier 20.) Accountant-Invoicing Officer 21.) Accountant - Credit Officer 22.) Area Sales Executive 23.) Operations Team Member-Courier Express 24.) Administrative Assistant 25.) Dispatcher 26.) Operations Team Member- Freight 27.) Ground Operations- Courier 28.) Outdoor Culinary Services Supervisor 29.) Client Service Manager (CULINARY SERVICES) 30.) Sales Representative   How to Apply If you think you fit into any of the above job positions, click the following link to apply http://senceworld.com/vacancies  Application Deadline 29th November, 2013 Latest Jobs at RS Hunter Limited 12:31:00 PM Gist Naija RS Hunter Limited is recruiting to fill the vacant positions of: Job Title: Medical Sales Representatives - Osogbo, Abuja, Jos & Benin Location: Nationwide Purpose: Ensure achievement of sales objectives and development of the company s market potential within defined territory, through implementing the company s strategy and policies. Key Accountabilities:  Achieve sales target for Brands in the assigned Territory. Ensure Proper Coverage as per the planned Frequency per segment. Provide feedback on customer business development, competitive activity and product performance to assist in development of Trade marketing plan. Communicate Messages properly on company brands, attribute & consumers benefits as the per brand strategy. Responsible for applying the HSE related requirements for the company in all related working procedures. Abide by driving and Safety rules Continuously assess the market in order to identify new customers and add to the existing customer base to provide lobby of loyal customers. Follow up territorial sales forecasts on monthly basis. Ensure database update of territory customers on quarterly basis. Develop long term profitable Business relationship with Trades. Requirements:Knowledge, Skills & Experience Must have a Pharmacy Degree Willingness to relocate Self motivated Strong analytical skills Capability to work in a team. Sales background. One to two years experience in cognate field. Good selling, communication, and presentation skills. Customer Focused. Good organisation skills Job Title: Senior Copywriter Location: Lagos Role: The Senior Copywriter is responsible for developing concepts and writes copy across a broad range of projects, from campaigns through to advertising and marketing collateral. The role is responsible for internal and external promotional materials for clients. Responsibilities:  Come up with words and verbal content that are used alongside the visual elements Constantly Come up with creative and imaginative, and curious about clients  products or services Develop concepts and writes copy across a broad range of projects, from advertising campaigns through to advertising and marketing collateral. Take client s advertising brief and produces original copy ideas with the objective of capturing the target audience s attention. Attend or holding meetings with account executives, at which time the client s requirements and core messages are discussed. Gain a deep understanding of the product, target audience and competitor activities in the market. Explore different ideas and concepts for both the visual and verbal elements in union with the creative team. Prepare drafts of different initial options for the creative director. Make changes to the copy until the client is satisfied. May play a role in coordinating the production phase; booking and liaising with designers, illustrators, printers, photographers and production companies. Brainstorm ideas and concepts for the visual and words with other members of the creative team Write various copy options, which may be presented to the client as a story board (a consecutive series of frames depicting the script and drawings that may be used) Experience & Qualification: 5-7 years relevant experience B.Sc. English, Journalism and Mass communication Skills and Specifications: Strong spelling, grammar, proofreading and communication skills Creative, curious nature is key, as well as the ability to think in visual terms Able to communicate clearly both verbally and in writing Must be well-organized Excellent people skills and the ability to work with a wide range of people Must be able to handle pressure  Job Title: Administrative/HR Officer Location: Lagos Job Purpose: Responsible for the administration of all Human Resource activities and act as the first point of contact for all staff requests and concerns. Provide office services by implementing administrative systems, procedures, and policies, and monitoring administrative projects. Key Responsibilities: A. Employee Management & Policies;  Work closely with the departments and staff, attending to concerns and requests. Serve as a link between management and employees by administering employment contracts and help to solve work-related problems. Responsible for contributing to development of policies, procedures and codes of conduct in the company. Interpret, explain, implement and ensure adherence to the policies and procedures in the company. Interpret and advise on employment legislation. Manage the administration of the human resources policies, procedures and programs. Perform difficult staffing duties, including dealing with under-staffing, refereeing disputes & grievances, firing employees, and administering disciplinary procedures. Ensure the HR database Resource Link is up to date. B. Recruitment & Selection: Coordinate staff recruitment process for HQ, CIT and Custodian which includes but is not limited to analysing the skills and qualities required for each particular job, developing job descriptions, preparing advertisements, checking application forms, short listing, testing, interviewing and selecting candidates, conducting pre-employment reference checks etc. Promote equality and diversity as part of the culture of the company; Propose innovative and creative measures to address pressing staffing issues in the company at every point in time. Prepare, develop and implement procedures and policies on staff recruitment Manage all staff induction programs and activities to foster positive attitude towards organisational objectives. Provide current and prospective employees with information about policies, job descriptions, working conditions, wages; opportunities for promotion and employee benefits. Ensure requests for security clearance documentation is provided for prospective employees within accepted time frames and provides advice and support where necessary. C. Training & Development: Analyse training needs of departments, plan training programs and oversee the logistics of such programs. Identify training and development needs/ opportunities within the company through job analysis, appraisals and regular consultation with line managers. Coordinate training vendors and participants to ensure all schedules are met. Determine training requirements and source for relevant local and international courses/vendors to meet company s requirements Assist in the design of the Company s Training Plan and individual annual learning & development plans. Administer and monitor training budget to ensure return on investment. Design and develop training and development programs based on both the company s and the individual s needs. Manage the implementation, delivery and evaluation of training and development programs. Generate monthly training reports Develop training materials for in-house courses. D. Performance Management: Assist in conducting performance appraisals and reviews and overseeing all administration of the performance appraisal process Assist in designing and implementing all matters relating to career development, talent management, employee development of the staff. Provide assistance as needed to line managers to improve performance of their team. Assist in conducting performance calibration sessions. Manage the annual performance evaluation process and cyclical activities. Assist in performing analysis on key metrics/processes and recommend process improvements that maximize efficiencies. Create reports and document processes. Ensure that all employees have completed Goal Setting plan at the start of the year. Ensure that performance discussions are documented and implemented accordingly. Assist in communicating job expectations, measurement standards and key performance indicators to all members of the company. Assist in preparing and reporting all performance measures (i.e. monitoring tool) and results to corporate and local management. Assist in career-pathing for employees and succession planning for key leadership roles. Assist in the reviews and updates of performance appraisal tools. E. Administration & IT: Schedule and supervise administrative projects relating to employment, compensation, labour relations and employee relations; expediting work results. Resolve administrative problems by coordinating preparation of reports, analysing data, identifying and driving the implementation of solutions. Uniforms: Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Maintain records and compiles statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates. Create and review systems and procedures by analysing operating practices, record-keeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes. Handle all staff ICT and Telephony related issues. F. HR Projects: Coordinate all Human Resources projects Knowledge & Skills: Minimum of 3 years prior work experience in Human Resources and/ or in a related field High level of planning & organizational skills, Effective oral and written communication skills, excellent interpersonal skills, high proficiency in the use of Microsoft office suite, people/resource management skills, highly innovative & creative, detail & result orientation. Ability to identify and resolve problems in a timely manner. Ability to gather and analyse information. Good conflict management & negotiation skills. Ability to maintain a high level of accuracy. High analytical ability, good investigative skills, numerical skills. Process improvement ability. Supply Management & Inventory Control, Project Management Skills, Presentation Skills, Good Reporting Skills Job Title: Marketing Manager (Media & Entertainment) Location: Lagos General Responsibilities:  Barter Deals   Ensuring we have barter deals in key markets and are used to their full potential. Working with the Commercial, Programming and Marketing teams to successfully implement events. Create strong relationships with external promoters, media partners and sponsors in delivering events. Creation and maintaining an up-to-date Marketing events calendar   working with all AM group on a regular basis. Work closely with online and advertising manager to build the website as an effective sales and marketing tool. Working on cross-functional Marketing projects in conjunction with the sales and programming to make marketing revenue target. Merchandise and Branding materials   creation and sourcing of merchandise / branding materials with in allocated budget. Organization of events Organization of in house events Pan African Events   Responsibility for leveraging the pan African events on a local level and ensuring AM group are fully updated on all details. Building relationships with the Pan-African teams and being first point of contact for the emerging markets group. Knowledge and Experience: 4-5 years relevant experience Seasoned professional Preferably with previous Media experience First class track record of strategic and commercial development of market leading brands In-depth understanding of advertising sales process including: planning and traffic Extensive experience in commercial modeling Strong commercial acumen and budget management skills Excellent IT & Technical skills (MS Excel, Access, PowerPoint, Word, Business Objects) Proven experience of managing teams to measurable commercial success, candidate will be able to encourage and support the production of exceptional creative content Ability to develop, evaluate and recommend business options and deal structures Exceptional communication skills and the ability to adapt communication styles Willingness to travel extensively throughout Nigeria and the rest of Africa Desirable: Experience of commercial development in Africa Essential: Experience with marketing, events, advertising, distribution, sponsorship and sales Relevant tertiary education Personal and interpersonal skills: Hands-on approach to role Ability to consolidate information to a succinct level Strong individual with a genuine passion for the industry High impact communication/presentation skills Ability to develop good working relationships internally and externally Ability to work under pressure and to tight deadlines in a rapidly changing environment Dedicated, ambitious and committed, willing to work the long hours required to get the job done Excellent management skills and solid track record as good people manager  Job Title: Pharmacy Sales Representatives Location: Nationwide Purpose: Ensure achievement of sales objectives and development of the company s market potential in Consumer Health Care Business within defined territory, through implementing the company s strategy and policies. Key Accountabilities  Achieve his/her sales target. Achieve sales target for our brands in the assigned Territory. Ensure Proper Coverage for the assigned POS as per the planned Frequency per segment. Continuously assess the market in order to identify new customers and add to the existing customer base to provide lobby of loyal customers. Follow up territorial sales forecasts on monthly basis. Ensure database update of territory customers on quarterly basis. Implementation of Pharmacy / Marketing & Sales Activities: Ensure Proper visibility for our in their Categories that create Impulse sales. Proper Merchandising for our brands with the planned shelf space/share inside the Category. Implement different Trade Activities that drive brands OFF take. Develop long term profitable Business relationship with Trades. Provide feedback on customer business development, competitive activity and product performance to assist in development of Trade marketing plan. Medical & Commercial Detailing for our brands: Communicate Messages properly on our brands attribute & consumers benefits as the per brand strategy. Proper detailing for our brands Commercial advantages trades Profitability & Seasonal Offers. Order Taking, Processing & ensure fast delivery through a day to day link with distributors team. Respect of company s values, code of ethics and social charter. Responsible for applying the HSE related requirements for the company in all related working procedures. Abide by driving and Safety rules Requirements University degree with Science background Willingness to relocate With Sales background. One to two years experience in cognate field. Good selling, communication, and presentation skills. Customer Focused. Good organisation skills Self motivated Strong analytical skills Capability to work in a team. Job Title: Finance Manager Location: Lagos Job Purpose:  Responsible for managing the local accounting function and acting as liaison for local statutory, government and aviation authority, fulfilling all reporting requirements and ensuring compliance. Provide timely, effective and comprehensive communication to the Management Team regarding compliance, the status of all reporting, any potential issues and proposed solutions. Responsible for managing the local banking relationship and all local treasury processes, primarily the timely repatriation of funds. To provide high quality management information and month end reporting with concise and meaningful commentary to explain variances and highlight key issues. To supervise the payable process, ensuring adherence to procurement and expense policies, overseeing the timely flow of invoices and payments whilst maximising cash-flow. Responsible for accurate reporting of costs in the P&L and the AP related balance sheet reconciliations. To supervise the receivables processes, including sales and bank reconciliations, Responsible for the timely and accurate reconciliation of AR related balance sheet accounts. To assist the Manager to deliver quality annual budgets and forecasts and ensure that an appropriate level of improvement and challenge is built into the plans. Key Responsibilities: Ensure timely and accurate calculation and remittance of all taxes, including but not limited to: WHT, VAT, Expat Tax, NG Tax, TE Security Tax Maintain solid relationship between local Finance and statutory bodies including but not limited to: IATA, FIRS, Lagos State and the external auditors Oversee reconciliation of bank accounts Prepare data for repatriation of funds Weekly meetings with banking partners Deliver monthly cost centre reports with in depth variance analysis, highlight issues & suggestions for corrective action Manage accruals and prepayments Review supplier contracts for tender with budget holder Recommend supplier consolidation where possible Maintain comprehensive local contract database Supervise the core payables function Ensure timely and accurate capture of supplier invoices Ensure invoices are reconciled to supplier statement and Oracle before payments are made Authorise supplier payments for input into online banking Review payables related balance sheet reconciliations Reconcile deposits paid and maintain annual confirmation Supervise the core receivables function: Accurate reconciliation of daily sales to bank Robust and effective Credit Control Review receivables related balance sheet reconciliations Work with the budget holders to prepare annual budget and forecast for all local expenditure, including all headcount, overheads and marketing costs Provide variance analysis between budget submissions and prior year spend or local targets Ensure sufficient and appropriate challenge is built into the budget and provide suggestions to increase financial control Create short and long term objectives and maintain frequent reviews, adjusting and updating accordingly Implement plan with the team to drive improvement in the payables processes, reviews and controls Skills: Strong communication and negotiation skills Excellent analysis capability, proven in a commercial environment Excellent attention to detail, with strong reconciliation skills Ability to operate under pressure and tight deadlines Positive and pragmatic approach to achieving results Enthusiastic and resilient personality and the ability to self motivate Qualifications and Experience: Qualified and minimum of 7-10 years financial and management accounting experience Experience of managing and motivating a team Experience of handling external suppliers and service providers Excellent commercial acumen and good business knowledge Experience of financial systems   preferably Oracle Intermediate Advanced level Excel skills How To Apply Interested candidates should send CVs to: vacancy@rs-hunter.com with Job Title as the subject of the mail. Application Deadline 14th November, 2013. Jobs at Stresert Services Limited 12:22:00 PM Gist Naija Stresert Services Limited - Our Client is a global leader in the telecommunications and data-services sectors delivering wide range of affordable, high quality and easy to use broadband access and communication  services across Nigeria and Africa. The company has vacant positions to fill: Job Title: Technical Sales Support (9 Openings) JOB Code: T-SS Location: Lagos Job Summary: This role will be responsible for providing pre-sale and post-sale technical support services to the sales team in dealing with existing and potential customers and ensuring that customer queries are resolved efficiently and effectively within the agreed service level agreements. Some of the duties and responsibilities include but are not limited to: Duties and responsibilities:  Pre- Sales Technical Support: Perform functional testing of User equipments form the warehouse to ensure that the devices are performing optimally prior to selling to customers and ensure that no underperforming device is sold to a customer Assist the products team in field testing and performance analysis of new products Post-Sales Technical support: Provide professional and effective technical support to the sales team to ensure that customer expectations are met particularly in terms of quality (experience) and timeliness in line with agreed SLAs. To effectively deal with all support calls, investigating and responding to queries and ensuring successful conclusion within the shortest time possible. Troubleshoot connectivity issues experienced and reported by customers together with the sales and networks teams and ensure that service level agreements are adhered to. Test user equipment returned from the field for failure and assess whether they can be repaired, replaced under warranty, or replaced without warranty within agreed SLAs Provide support in deployment/installation of the Client s equipment at customer premises Manage issues assigned form the call centre related to the Client s Internet Service and User Equipment and resolve within agreed SLAs Provide training and product knowledge support to the sales team to ensure a good level of understanding of the Client s products and services as improved and maintained from time to time. Liaising with the sales team and other internal departments and/or service providers to ensure that customers issues/queries are brought to successful closure. Provide information/reports required to the Customer Service Manager or Head of Sales & Distribution as well as support on sales presentation as and when required. Provide any other ad hoc duties assigned to you from time to time by the Head of Sales & Distribution or any other person appointed by the Company for this purpose. Education and experience Degree or diploma Engineering, Computing, IT or other relevant field. Technical and/or sales experience in an ISP or telecom services provider - at least two years. Experience in the same or similar role will be of added advantage. Job Title: Trainer / Training & Development Manager JOB Code: Tr-Dev Mgr. Location: Lagos Job Summary: This role will be responsible for on-going improvement of employee s skills enabling them to fulfil their potential within the organisation. The role will involve: indentifying skills gaps/training needs, preparing training plans, preparing and updating training material and conducting training programs. Developing training content and designing courses, exercises, assignments and other activities to enhance learning. Duties and responsibilities:  Assessing and identifying skills gaps/ training needs through surveys, appraisal schemes and consultation with business managers Developing training strategy/plans based on business needs and training needs assessment reports Developing training courses and material for in-house training as appropriate Review and amend training content/material/plans/processes as may be necessary in order to adapt to changes in the business Facilitate execution of OPCO Training Plans as agreed form time to time Periodically evaluate effectiveness of internal and external training content/material/plans and make the necessary recommendations Work with and support other line managers solve specific training problems/skills gaps in their respective teams Monitoring training costs to ensure training budgets are not exceeded and prepare budget reports/updates Demonstrate proficiency in products & services, systems, processes and handling customer queries. Pass on the same knowledge to the staff to enhance productivity/performance. Provide any other ad hoc duties assigned to you from time to time by the Head of Sales& Distribution or any other person appointed by the Company for this purpose. Education and experience Relevant Degree At least 5 years experience in same or similar role with a minimum of 3 years facilitation, course delivery and/or public speaking experience Specialised qualification/experience in training e.g. PTC, TOT, CIPD Knowledge and experience in techniques/ philosophies of adult education/learning Skills and Competencies: Training background Excellent communication both written and oral Strong interpersonal and team leadership skills Strong computer skills including proficiency in word, excel and power point Ability to operate related computer software and business related equipment/training aids Ability to handle multiple priorities and complete tasks/projects according to plan Ability to travel to all the Client s business locations in and out country Professionalism in attitude and presentation Self motivated with strong organisational and time management skills  Job Title: Regional Sales Manager (2 Positions) JOB Code: Reg.Sales Mgr Location: Lagos Mission/ Core purpose of the Job: (Short description)  Provide leadership, direction and development to all aspects of the Distribution & Sales function in the region Implement the OPCO sales and distribution framework, strategy, processes, policies and standards in the region Ensure the development and implementation of regional distribution and sales plans which are embedded in the OPCO s distribution and sales roadmap Optimize the existing markets in the region through effective distributor management, selection, negotiation and merchandising and distribution Develop and manage the sales and distribution organization in the region Propose and agree with the OPCO Head of Distribution & Sales objectives to the regional sales and distribution organization, forecast and monitor results Ensure the development and management of the following functions in the region: (1) Sales Operations Operational target setting Operational reporting Inventory management and logistics Channel commission and incentive schemes Sales staff compensation (2) Channel Development Distribution and sales partner acquisition New channel development (3) Channel Management Direct: the Client s shops, direct sales forces Indirect: IT shops, internet cafes, banks, other retail chains (supermarkets, petrol stations), mass market (FMCG distributors and independent dealers) Wholesale (other operators and ISPs) Conduct regular Continuous Improvement reviews with distribution and sales team members in the region Manage the applicable OPCO governance and approval processes relevant to distribution and sales in the region Ensure the regional sales organization behaves with ethics and efficiency Establish and monitor service levels/ standards to ensure that regional operational KPIs meet OPCO and Group standards Manage local relationships (logistics partner and distributors) in the region Deliver the region s sales revenues (excluding interconnect), cost of sales (commission level) and OPEX targets as per the approved OPCO budget Experience: 10 years of experience in distribution and sales to the consumer market with a minimum of 5 years in the telecom industry Experience should include a few years of operational sales in the streets (not HQ function) Experience in logistics is a plus Experience in FMCG is a plus Experience in B2B sales is a plus Experience in marketing is a plus Job Title: Corporate Sales Manager (3 Positions) JOB Code: Corp.Sales Mgr. Location: Lagos Job Summary: This role will be responsible for growing and maintaining relationships with customers within the Client s corporate segment (typically more than 50 employees) and achieving set sales and revenue targets for the assigned segment and business sector(s). The Corporate Sales Manager will have overall responsibility for selling and supporting the Client s complete data product and service offering in this segment and within the assigned business sector(s). Focusing on potential and existing corporate customers, the Corporate Sales Manager s most critical interactions will be customer presentations and face-to-face meetings with key influencers and decision makers in the target organisation. Duties and responsibilities:  Develop profitable and sustainable sales growth plans for the assigned customer segment and business sector(s). Customer identification and recruitment: aggressively grow sales volumes and profitability within the assigned segment and business sector(s) through proactive sales, understanding customer requirements/ needs and customer relationship management. Effectively co-ordinate the activities of the resources assigned to ensure that sales and revenue targets for the assigned segment business sector(s) are met. Ensure that agreed sales targets and objectives are met by expanding market awareness of the Client s brand, products and services. Register the Client s customers onto the network and install routers, dongles and/ or other equipment at the customer premises. Attain intimate knowledge of the composition of the Client s market in the assigned segment and business sector(s). Create and maintain an up-to-date database of existing and potential customers within the assigned segment and business sector(s) with the view expanding the Client s footprint within the assigned segment and business sector(s). Attain intimate knowledge of each corporate customer (accounts) in portfolio: nature of business, critical business needs, trigger to decision to purchase the Client s services, key influencers within the organisation, decision maker, etc. Update the Client s corporate customer data base accordingly and make sure all information related to corporate customers (accounts) in portfolio is accurate and up-to-date. Be responsible for the safe keeping of cash received from sales until it has been handed over to the Client s Cashier or bank in the Client s bank account. Manage customer relations, attend to customer queries and continuously measure customer satisfaction and take prompt corrective measures. Review daily, weekly and monthly results and align activities and resources accordingly. Report on sales results and market conditions to the Head Direct Sales Force and make appropriate recommendations. Maintain in good condition all tools of trade ( equipment ) issued to you by the Client s and ensure that they are returned to the Client s for safe keeping at the end of every day. Provide any other ad hoc duties assigned to you from time to time by the Head Direct Sales Force or any other person appointed by the Company for this purpose. Education and experience Degree in Business, Marketing, Sales other business related degree At least 5 years direct sales experience with at least 2 years at a supervisory level or handling corporate/ high net worth accounts Experience in the same or similar role in an ISP or telecom services provider will be of added advantage Skills and competencies: Local market knowledge. Product specific knowledge will be an added advantage Successful track record in meeting and/ or exceeding sales targets. Strong aptitude and knowledge of Sales and Marketing Techniques Resource planning, organisation and time management skills Interpersonal and networking skills demonstrated ability to develop, build and maintain customer relationships Strong communication and presentation skills. Ability to present/ demonstrate various solutions to customers Result oriented with a strong drive and determination to excel. Strong work ethic, positive attitude and professional demeanour Able to work under highly demanding and challenging conditions Willing to go an extra mile to ensure customer expectations are met or exceeded Team leadership and management skills Computer Literate and ability to understand numerical information  Job Title: Account Manager - Direct Sales (4 Positions) JOB Code: Acc Mgr- Dir.Sales Location: Lagos Mission/ Core purpose of the Job (Short description)  Achieve or exceed monthly sales targets in term of number of trials, number of paying customers, total number of connections and revenue. Gaining a clear understanding of customer s business, listening to customer requirements/need and presenting appropriately to make a sale; challenging any objections with a view to getting the customer to buy; Maintaining and developing relationships with existing customers in person and via telephone calls and emails; Advising on forthcoming product developments and discussing special promotions; Cold calling to arrange meetings with potential customers to prospect for new business; continuously building prospect database from knowledge of area assigned, referrals, personal and business network/relationships Responding to incoming email and phone enquiries; Acting as a contact between a company and its existing and potential markets; Negotiating the terms of an agreement and closing sales; negotiating on price, costs, delivery and specifications with buyers and managers; Creating detailed proposal documents, often as part of a formal bidding process that is largely dictated by the prospective customer; Gathering market and customer information; feeding future buying trends back to employers; Representing the organisation at trade exhibitions, events and demonstrations; Recording sales/ order information and entering information into company Maintain up to date and accurate customer account and status information in company s Reviewing your own sales performance, aiming to meet or exceed targets; Making accurate, rapid cost calculations and providing customers with quotations; Attending team meetings and sharing best practice with colleagues. Experience: 2-3 years of sales, marketing and/or customer care to the consumer/SME market Experience should include a few years of operational sales in the streets (not HQ function) Experience in telecom and/or FMCG is preferred in customer-facing environment Job Title: Head of Indirect Sales JOB Code: H-Ind.Sales Location: Lagos Job Summary: This role will be responsible for the development and execution of the Client s short term and long term indirect distribution and sales channel business strategy. The role will be charged with the identification, on-boarding and management of strategic distribution partners, resellers etc. with the aim of extending the Client s distribution reach into existing and new markets and delivering enhanced revenue opportunities. Duties and responsibilities:  Provide leadership, direction and development to all aspects of the Client s indirect distribution and sales channels Implement indirect distribution and sales channel strategies, and accurately and proactively manage sales forecasts. Deliver the sales targets set for the Client s indirect channels (customers, revenues, costs of sales) Work with relevant functions to identify and recruit indirect sales partners within the Client s coverage areas. Define appropriate remuneration structures and frameworks (commissions, performance bonus, incentives) to drive the Client s indirect distribution and sales partners and deliver the set sales targets Manage assigned indirect sales resources and their performance to ensure they are appropriately utilised and meet assigned sales and growth targets Monitor and analyze indirect channel sales volumes, pipeline activity and competitive activity and develop plans to beat the set targets. Monitor and manage product line sales activity across the channels to ensure it meets the Client s standards/ parameters Contribute to the development of sales campaigns and collateral material and how it can be applied across the indirect sales channels Ensure superior customer service in line with the Client s brand promise throughout all the Client s indirect distribution and sales channels Co-ordinate with other functions to efficiently and effectively execute indirect sales channel development and management. Ensure goals and plans are effectively communicated, understood and applied Coordinate activities of planning, recruitment, training and sales support for indirect sales channel partners Provide any other ad hoc duties assigned to you from time to time by the Head of Distribution & Sales or any other person appointed by the Company for this purpose Education and experience Degree in Business, Marketing, Sales or other business related degree 10 years experience in Sales and Distribution with minimum of 5 years in the telecom or FMCG industry. Operational sales experience indirect sales channels, distribution, logistics and marketing is a plus. Skills and competencies: Strong sales and distribution background Strong leadership, communication and project management skills Strong organisational skills with superior attention to detail Excellent analytical and problem solving skills with process focus/mindset Proven ability to manage multiple priorities simultaneously Demonstrated influencing and negotiation skills Strong self starter and able to drive initiatives independently. Accustomed to field based rather than office based role Flexible to work long hours and weekends with frequent in country travel  Job Title: Head of Retail JOB Code: H-Retail Location: Lagos Mission/ Core purpose of the Job (Short description)  Provide leadership, direction and development to all aspects of the Client s Retail (the Client s shops and kiosks) function in the OPCO Implement the Group sales and distribution framework, strategy, processes, policies and standards in the OPCO, adapting them to local priorities and circumstances, for the Client s Retail channel Ensure the development and implementation of local the Client s Retail plans which are embedded in the OPCO s distribution and sales roadmap Optimize the existing markets through effective the Client s Retail channel rollout, management, merchandising and distribution Develop and manage the Client s Retail organization in the OPCO Propose and agree with the OPCO Head of Distribution & Sales and Group commercial objectives to the OPCO Retail organization, forecast and monitor results Conduct regular Continuous Improvement reviews with OPCO Retail team members Manage the applicable OPCO governance and approval processes relevant to the Client s Retail channel Ensure the OPCO Retail organization behaves with ethics and efficiency Ensure the different OPCO distribution and sales regions/ logistics units operate under the strict guidelines set by the Group (strategy, policies and processes), for the Client s Retail channel Establish and monitor service levels/ standards to ensure that OPCO operational KPIs meet Group standards, for the Client s Retail channel Provide superior customer service in line with the Client s brand promise in all the Client s Retail POS Manage local relationships (e.g. logistics partners) Deliver the sales revenues (excluding interconnect), cost of sales and OPEX targets as per the approved OPCO budget, for the Client s Retail Channel. Education: University degree Fluent in English (spoken and written) Experience: 10 years of experience in distribution and sales and/ or customer service to the consumer market with a minimum of 5 years in the telecom industry Experience should include a few years of operational sales in a shop (not HQ function) Experience in B2B sales is a plus Experience in marketing is a plus Strong retail and customer service background Telecom background Sub-Saharan African experience is a must Job Title: Regional Marketing Officer (Trade Marketing) JOB Code: Reg. MKT Officer Location: Lagos Mission/ Core purpose of the Job (Short description)1. The Regional Marketing resource is responsible for brand building at the regional level. The role will coordinate the implementation of HQ agreed BTL Plans being executed by the BTL agency. Focus of this role is to build brand awareness, NPS (Net Promoter Score) and encourage willingness to try the Company s brand.  Specifically, it will include driving Company s participation at events such as: Business Sector, Cultural Association and Professional Group Meetings Road shows and exhibitions Promotions and product launches CSR, festivals and conferences In general, will be responsible for organizing and coordinating all corporate and marketing activities at the regional level. He/She will plan, implement and conduct post event evaluations. 2. Get positive publicity for events through the CSR & Brand Communication function Education: University degree Fluent in English (spoken and written) Experience: 4 years of experience post graduation Strong experience in executing Marketing Promotions and Customer Activation Programmes. Experience should include a few years of planning and implementing Road show, Town storming, Organizing Business Meetings Marketing Experience in the Telecom data segment will be an advantage. Knowledge: Marketing Activation/Sales Background. Telecom sector experience is a strong advantage. Must have a flair for media exposures.  Job Title: Head of Insights JOB Code: H-Insights Location: Lagos Mission/ Core purpose of the Job (Short description) Implement the set of common approaches and standards (blueprint) agreed by Group in order to generate a deep understanding of the market we operate in (business intelligence) as well as actionable customer insights enabling superior commercial performance  Market Intelligence: competition, geo-marketing, socio-demographics, etc. Market research: recurring (e.g. brand health tracking, customer satisfaction, customer advocacy/ Net Promoter Score, quality of gross adds, churn) and ad-hoc (e.g. focus groups, special topics) Data mining: recurring (e.g. quality of gross adds, churn, post launch analyses) and ad hoc (special topics) In close coordination with Group, adapt the Company s Insights Blueprint to local priorities and circumstances without compromising on the most important KPIs which must be comparable across market boundaries (i.e. same definition and methodology) Make sure Insights are not only being generated but also used to drive the business Develop market research and data mining capabilities in OPCO Help develop business cases to support commercial decisions Manage the applicable OPCO governance and approval processes relevant to the Insights function Education: University degree Fluent in English (spoken and written) Experience: 10 years of experience in commercial roles with a minimum of 5 years in the telecom industry Strong experience in customer insights/ market research and data mining Experience should include a few years of operations (not HQ function) Experience in developing business cases to support business decisions Knowledge: Customer insights/ market research background Data mining background (incl. statistics) Telecom background Sub-Saharan African experience is a must Remuneration Salary is very competitive and above industry standards. How To Apply Qualified candidates should please forward CVs to: recruitment@stresertservices.comusing Job Title as subject of mail. Only qualified candidates will be shortlisted and invited for an interview. Application Deadline 15th November, 2013

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