Job Vacancies in a Telecommunications Company (Telvida) March 21st 2014

At Telvida, we recognise that one of the biggest challenge in IP Telephony and Unified Communications is getting things to work - efficiently and effortlessly. We are a modern telecommunications business, specialising in Unified Communications installation and support.

Telvida is recruiting to fill the position of:



Job Title: Front Desk Officer

Location: Lagos

Responsibilities

• Answering phones calls and directing the incoming calls to the relevant parties/ department.


• Provide information about establishment, such as location of departments or offices, or services provided.


• File and maintain records.


• Collect, sort, distribute, or prepare mail, messages, or courier deliveries


• Assist with errands


• Other assigned task

Requirement and Qualification

• Ability to use the computer


• Minimum of SSCE/OND

Job Title: Sales Engineer

Location: Lagos, Abuja

Responsibilities:

• Develop technical documents such as proposals, product specifications, Visio diagrams, etc


• Provide presales and post sales support through requirement gathering, proposal development and delivery of technical presentations


• Participate in regular meetings and conference calls with clients to qualify opportunities and recommend technical solutions


• Create a well-qualified pipeline of prospective business opportunities by establishing and maintaining professional relationships with key decision-makers.


• Research, source, make initial contact (cold calling, telephone prospecting, etc), with potential clients to accurately qualify prospects and establish their business needs


• Identify new business and potential opportunities ,accurately qualify prospects and establish their business needs


• Effectively answer any question regarding the proposed solution, which may include questions about installation and configuration


• Develop business development initiatives and help build relationships with local customers and partners


• Prepare and present proposals and sign-up of new accounts


• Provide timely feedback to the Director, regarding performance, sales activity reports and strategy concerns


• Manage all activities through the Customer Relationship Management Software (CRM), ensuring consistency and accuracy.

Requirements and Qualifications

• A good university degree in computer science, Information systems, Electrical engineering or a related technical discipline with a minimum of 1-2 years experience in a B2Brole, selling services in IT/ Networking or a related technology-based industry


• In-depth knowledge and understanding of networking technologies, design principles and practical application


• Proficient in the use of Microsoft Office, CRM and other related software


• Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) solutions is an added advantage


• Cisco certifications such as CCNA and/or CCDA will be an added advantage


• Ability to deliver presentations to clients key decision makers, an aggressive strategist with proven ability to close deals via strong and persuasive closing skills


• Outstanding interpersonal skills;


• Strong initiative skills, working both independently and as part of a team;


• Excellent skills in teamwork, leadership and communication


• Professional self-starter, high level of motivation, customer empathy and ethics


• Strong analytical and reasoning abilities


• Ability to collect and analyze data, draws conclusions, and make actionable recommendations.


• Candidate must be result-oriented.

Job Title: Solution Engineer (Lagos, Abuja, Port Harcourt)



Location: Lagos, Abuja, Port Harcourt



Responsibilities:

• Develop technical documents such as product specifications, Visio diagrams, etc


• Provide day-to-day support, proactive maintenance and perform independent complex system troubleshooting


• Work closely with clients to integrate ITA products with customer software by understanding clients’ business requirements and recommending solutions to achieve the desired results.


• Participate in the identification and development of tools and scripts to more efficiently resolve client issues, and to facilitate analysis of customer data.


• Participate in implementation and deployment projects, from inception to delivery, including requirements gathering, consulting, workshops, integration and production launch assistance.


• Consult with other engineers and with customers to make the best use of leading edge, new and existing products and tools.


• Design and carry out performance tests on customer queries, analyze the results, and make recommendations for query and hardware changes.

Requirements and Qualifications

• A good university degree in computer science, Information systems, Electrical engineering or a related technical discipline with a minimum of 1-2 years in IT/ Networking or a related technology-based industry


• Candidate will possess a broad technical knowledge of analog, digital and VoIP voice services; IP networking; and data service provision


• In-depth knowledge and understanding of networking technologies, design principles and practical application


• Familiarity with IP Convergence including the design and implementation of IP telephony(IPT)/Voice over IP (VoIP) solutions is an added advantage


• Cisco certifications such as CCNA and/or CCDA will be an added advantage


• Candidate must possess Strong technical and analytical, problem solving and Interpersonal skills.


• Excellent skills in teamwork, leadership and communication


• Professional self-starter, high level of motivation, customer empathy and ethics


• Strong analytical and reasoning abilities


• Ability to collect and analyze data, draws conclusions, and make actionable recommendations.


• Candidate must be result-oriented.

Job Title: Interns - Sales Engineer



Location: Lagos, Abuja



Job Description:

This is a great opportunity for anyone planning to begin a career in unified communication/ICT. Intern will gain hand-on experience working in the field and will be exposed to:

• Prospecting clients


• Developing proposals and making presentations to clients and key decision makers in different organizations.


• Real world knowledge of working with clients and managing accounts

Requirements and QualificationsIdeal candidate should possess the following:

• A degree in computer science, Information systems, Electrical engineering or a related technical discipline


• Excellent communication and interpersonal skills


• Ability to use the computer

Duration:

3months -1 year.

Candidates may be offered a full-time position based on performance and skills acquired. Exceptional candidates may be offered a permanent role anytime from 3 months of internship.





Job Title: Interns - Solution Engineer



Location: Abuja, Lagos



Job Description: Are you eager to begin a career in the ICT but can‘t get started because you don‘t have experience. This is a great opportunity for you to gain hand-on experience working in the field. Successful candidates will be exposed to:

• Developing technical documents


• Carrying out site survey


• Participate in implementation and deployment of projects, from inception to delivery.


• Real world knowledge of working with clients and managing accounts

Requirements and Qualifications

• A degree in computer science, Information systems, Electrical engineering or a related technical discipline


• Excellent communication and interpersonal skills


• Candidate must e flexible and able to travel.


• Ability to use the computer

Duration:

3months -1 year.

Candidates may be offered a full-time position based on performance and skills acquired. Exceptional candidates may be offered a permanent role anytime from 3 months of internship.



How To Apply

Interested candidate should send a copy of CV to: careers@telvida.com

Subject should be the position with the location in bracket e.g. Sales Engineer (Lagos) or (Abuja)



Only shortlisted candidates will be contacted



Application Deadline 26th March, 2014



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