CUSTOMER SERVICE/CALL CENTER AGENTS WANTED NATIONWIDE
Are you looking for a customer service/call center jobs that pay up to 90,000 monthly? Guaranteed Job placement opportunity after 2 weeks training Come to 77, Opebi Road, Vcare building, opposite First Nation (1stFloor). Salvation Bus Stop, Opebi Ikeja.Lagos Or call Sarah/Seun: 08145660121 Bukola/David: 08147162090 Ayo/Adeola: 08092298673
International Medical Corps is a global, humanitarian, nonprofit organization dedicated to saving lives and relieving suffering through health care training and relief and development programs.
Established in 1984 by volunteer doctors and nurses, International Medical Corps is a private, voluntary, nonpolitical, nonsectarian organization. Its mission is to improve the quality of life through health interventions and related activities that build local capacity in underserved communities worldwide. By offering training and health care to local populations and medical assistance to people at highest risk, and with the flexibility for rapid response to emergencies. International Medical Corps rehabilitates devastated health care systems and helps bring them back to self-reliance.
We are recruiting to fill the position of:
1. Organizational Development Specialist
Job Description
The Organizational Development specialist will provide leadership, oversight and support in building the capacity of national partners and CBOS Specific Duties arts Responsibilities include:
Assess the capacity of partner organizations and CBOS to carry out technical activities, secure funding and sustain activities in conflict mitigation.
Conduct organizational capacity assessments and develop organizational development plans in collaboration with partners: including ker external stakeholders in the assessment
Provide technical assistance and institutienal capacity building to partner organization
Work closely with local and regional organizations in the identified focus countries to strengthen their capacity to effectively manage USAID grants and carry out technical activilies
Identify/develop, manage, and ensure appropriate scopes of work (SOW) for short-term technical experts as needed.
Required Qualifications/Experience
Minimum of five (5) years of experience managing and coordinating conflict mitigation/management programs in developing country contexts.
Previous experence as an Organizational Development Specialist or similar role.
Experience developing and implementing monitoring and evaluation plans.
Comprehensive experience in approaches to governmental end private sector development.
Degree in International/social Development and/or in Peace and Conflict Resolution
Exceptional knowiedge of relevant USAID and federal regulations and policies.
Knowledge and organizational management experience in post-conflict countries preferred.
Excellent communication skills required to explain complex processes to a diverse group of stakeholders.
2. Gender and Conflict Mitigation Specialist
Job Description
The Gender and conflict Mitigation Specialist would be responsible for building the capacity of women-focused/youth-focused community based organizations (CBOs) through training and snrall grants supporting promising local leaders and creating collaborative networks that bridge religious anti political divides
Specific Duties and Responsibilities include:
Ensure high-quality programming through technical guidance and support that is grounded in best practices in women empowerment and conflict mitigation; Contribute to the implementation of the program training, technical assistanance and grant-making activities as they relate to gender, youth and conflict mitigation:
Planning responsibilities, including assisting the Project Director in the production of annual work-plans, operating budgets etc
Build strong working relationships with relevant government entities and women/youth-focused CBOs.
Ensure attention to youth, gender and social exclusion issues in all aspects of the program.
Required Qualification/ Experience
Minimum five(5) years of experience managing and coordinating conflict mitigation/management programs in developing country contexts.
Previous experience as a Gender and Conflict Mitigation Specialist or similar role,
Experience developing and implementation monitoring and evaluation plans.
Comprehensive experience in approaches to governmental and private sector development.
Degree in Gender Peace and Conflict Resolution, International Development
Exceptional knowledge of relevant USAID and federal regulations and policies.
Knowledge and organizational management experience in post-conflict countries preferred.
Excellent communication skills required to explain complex processes to a diverse group of stakeholders.
3. Project Director
Job Descriptions
The Project Director is responsible for the overall coordination and management of a program to reduce sources of religious and communal tension and violence.
The Project Director will work within lnternational Medical Corps country office in Nigeria and is responsible for: meeting the programs objectives, managing program staff, maintaining good working relationships with host government officials and local partners; donor reporting and management of funds to ensure high-quality delivery of services to target groups and organizations.
The Project Director will manage and provide technical support in conflict resolution/management and oversee the gender focused specialists and Organizational Development Specialist to ensure a cohesive approach to achieving program goats. The Project Director will be an integral member of the senior country leadership team, wmrking closely with the Country Director, other staff and project leads to integrate conflict mitigation programming into ongoing efforts as appropriate.
Skills
Ensure program implementation is on time, target and budget, using effective M&E systems to reach desired impacts
Create and maintain systems ensuring effective and transparent use of financial resources for timely and informative reporting in line with donor and IMC policies and procedures.
Increase staff capacity by ensuring high quality technical training on conflict management and socio-economic development for staff and local partiners and providing ongoing coaching and mentoring.
Promote earning and knowledge management through documentation and knowledge sharing around best practices and lessons learned.
Required Qualification/Experience
Minimum of seven (7 years of experience managing and coordinating conflict immigration/management programs in developing country contexts.
Previous experience as a Project Manager or similar role.
Experience developing and implementing monitoring and evaluation plans.
Comprehensive experience in approaches to governmental end private sector development.
Degree in Peace and Conflict Resolution, International Development or Public Administration
Exceptional knowiedge of relevant USAID and federal regulations and poticies.
Knowledge and organizational management experience in post-conflict countries preferred.
Excellent communication skills required to explain complex processes to a diverse group of stakeholders.
Method of Application Interested and qualified candidates should send their CV to: srakotovazaha@internationalmedicalcorps.org Deadline: 28 March, 2014
Aero Contractors is recruiting suitably qualified candidates into the the following vacant positions:
Cabin Crew
Location
Abuja, Lagos
Purpose Statement
Responsible for passengers' safety and comfort, deal with security and emergency situations and ensure a pleasant flying experience for customers.
Key Accountabilities
Carry out pre-flight duties; briefing, safety and emergency checklists, location emergency equipment etc specific to that aircraft type. And report any unserviceable or missing items before takeoff.
Assist with the loading of carry-on baggage, checking for weight, size and dangerous goods.
Receive catering equipment and ensure correct stowage.
Welcome passengers onboard & direct them to their seats.
Carry out safety briefings on board, make announcements on behalf of the pilot and respond to passengers.
The International Institute of Tropical Agriculture seeks suitable candidates for the position of Assistant Head, RMPEL at the Institute's Headquarters in Ibadan. This position will assist the Manager, Resource Mobilization, Protocol and External Liaison (RMPEL) in enhancing IITA's public awareness activities with a view to enriching the Institute's relationship with donors, government officials, collaborators, and embassies and other relevant agencies in the host country. This position will support the Manager in ensuring cooperation and understanding with relevant host Government agencies to develop stronger and closer working relationships in support of IITA's research activities and in maintaining awareness of evolving regulatory requirements, trends and developments in the relevant agencies of the host country.
Assistant Head, RMPEL
Position/Responsibilities Successful candidate will among other things perform the following duties:
Assist in enhancing the Institute's public awareness activities, aimed at enriching IITA's relationships with donors, government officials, collaborators, host countries, embassies, and other beneficiaries of IITA.
Assist in ensuring cooperation and understanding with host government agencies, e.g. immigration service and other governmental departments for statutory clearances, permits, and approval, and developing stronger and closer working relationships in support of IITA's research activities.
Assist with the planning and coordination of reception of dignitaries from IITA's partners, donors and investors and the diplomatic community.
Coordinate all functions relating to immigration, visas, passport procurement and renewals, resident permits, ECOWAS documents, etc.
Follow up with host Government organizations to facilitate RMPEL activities and transactions.
Maintain awareness of evolving regulatory requirements, trends and development that pertain to procurement of visas from Embassies.
Prepare visa application letters and ensure that documents submitted meet the requirements.
Develop, maintain and update relevant databases relating to operations of the Unit including data on all foreign Embassies and High Commissions in Nigeria and ensure in particular that visa requirements are updated as necessary.
Advise supervisor on Government rules and regulations relating to the function of IITA as an international organization.
Work independently and within the RMPEL team on special projects .
Under the guidance of the Manager, act as liaison with internal clients (IITA Units and Stations) and with external stakeholders.
Prepare monthly report of activities of RMPEL.
Plan, prepare and contribute to presentations by RMPEL as may be required from time to time
Facilitate information dissemination with regard to RMPEL activities and services
Perform any other duties as may be assigned by the Supervisor from time to time.
Qualification, Experience and Skills
B.Sc. or HND in Secretarial Studies, Business Administration or related discipline.
8 years cognate experience, particularly in an international multilingual and multicultural environment.
Competencies
Strong communication skills-oral and written
Strong leadership skills
Technical capability
Cultural intelligence
Personal Effectiveness
Political awareness
Good sense of judgment and discretion
Collaboration/relationship management skills
Flexibility
Knowledge and application of protocol
Additional Eligibility Requirements
Willingness to travel
High energy level
Ability to work under pressure
Willingness to work at odd hours
Excellent English reporting, writing and oral communication skills
Strong ability to co-ordinate, prioritise and take initiative
Remuneration: We offer highly competitive salary with equally attractive fringe benefits and excellent working conditions in a pleasant campus environment.
Method of Application Interested applicants should forward their applications with detailed curriculum vitae saved with their names in Microsoft word format to IITA website no later than Two Weeks from the date of this publication. The application must include the names and e-mail addresses of three professional referees which must include either the Head of applicant's current or previous organization or applicant's direct Supervisor/Superior officer at work and evidence of current remuneration package to IITA website.
Click here for more details on the job. Deadline: 1/4/2014
Taafoo.com is an online-driven discount fashion retail company that offers a wide range of fashion at a price that majority of consumers can afford. Started in September 2009 as a online social messaging platform for Nigerian celebrities, taafoo.com has over the years evolved into a premier online retail destination in Nigeria.
Taafoo.com is recruiting to fill the position of:
Customer Experience Manager
Job Description Taafoo is seeking a Customer Experience Manager, with a strong display of empathy, who will be responsible for creating, executing, analyzing, and developing member programs that drive customer activation, repurchase and engagement, with a long-term focus on building brand loyalty and generating revenue from the taafoo customer base. This role is perfect for a seasoned customer relations expert who thrives on a mix of strategy, creativity, execution, and analytics, and isn't afraid to get his or her hands dirty. The ideal candidate will be ROI-focused and able to prioritize ruthlessly, set deadlines, and meet aggressive growth goals. This team member will play a pivotal role in helping drive customer to Taafoo store at our office in Oregun, Lagos. Responsibilities
Identify key customer insights and opportunities for growing engagement and revenue
Create and develop member programs to deepen engagement across multiple customer segments and life stages
Understand technology requirements and prioritize projects on an ROI-basis for product roadmap
Driving projects to completion on or prior to scheduled due date
Establish monthly, quarterly, and annual marketing plans
Develop metrics, create dashboards, and report on results
Guide creative development of marketing collateral
Fashionable & Trendy
Qualifications/Skills
3 plus years relevant customer service experience
Experience in all aspects of engagement marketing, including strategy, execution, analysis, and infrastructure
Experience in online and offline retention and loyalty marketing tactics (e.g. re-targeting, direct mail, promotions)
Proven track record of moving quickly and delivering results in an entrepreneurial environment-exceptional analytical, organizational, interpersonal, and problem-solving skills
Outstanding verbal and written communication skills
Keen attention to detail and ability to dive deep matched with the ability to think big
Demonstrated success at a top direct marketing brand
SQL Server/MySQL experience preferred
Flexible and resourceful, easily adaptable to changes in environment and prioritization
Sales Manager
Job Summary To exploit Taafoo Nigeria's world-class retail facilities towards generating and boosting sales. The sales manager contributes towards the development and deployment of sales strategies that guarantee the achievement of the Sales targets. He/she coordinates the activities of the Sales Executives, under the overall direction of the MD
Responsibilities
Plan and direct the day-to-day activities of the Retail Sales Team towards the achievement of the team and departmental sales targets while ensuring the efficient utilization of resources.
Pitching for businesses, preparing proposals and negotiating sales contracts
Institute the discipline of customer information collection as key input for the customer interaction database - a tool for developing and maintaining walk-in customer relationships
Direct and manage the preparation of customer order and follow up to ensure full processing
Review order and receipt prepared by Sales Executives for adherence to provisions on Taafoo's Pricing Policy as well as general compliance with the Sales and Marketing policies and procedures
Plan and direct the implementation of approved retail sales discounts and report statistically to management on the success of the discount strategy
Proactively liaise with the Inventory Team in obtaining the real-time inventory position.
Train and provide guidance to Retail Sales Executives on practical strategies and techniques for customer attraction, product description/sales and sales closure.
Conduct (in collaboration with the Telesales, Floor sales and Retails sales executives) assessment of customer satisfaction level, ascertaining overall customer satisfactions
Developing new sales strategies/techniques to attract new customers and increase sales
Ensure compliance by Retail Executives with Retail Service Charter
Planning and implementation of annual in-house exhibitions and conferences, as a deliberate sales/marketing strategy.
Ensure 100% compliance with the exchange policy
Qualifications
First degree B.Sc or HND in any related discipline
Minimum of 3-5 years Sales/Marketing experience, a significant portion of which is acquired selling products in the Retail Industry preferably online retail industry.
Graphic Design/Artist
Job Summary To design or create graphics to meet specific commercial or promotional needs, such as banners, image ads, beautifying website, packaging, displays, or logos. May use a variety of mediums to achieve artistic or decorative effects
Responsibilities
Thinking creatively to produce new ideas and concepts
Using innovation to redefine a design brief within the constraints of cost and time
Working with a wide range of media, including photography and computer-aided design
Proof reading to produce accurate and high-quality work
Develop graphics and layouts for product illustrations, company logos, and Internet websites.
Responsible for the design and production of various online materials including videos, web banner ads, web pages, micro sites, web content updates, email blasts and other design and production initiatives that support marketing efforts
Responsible for the design and production of various print marketing collaterals including catalogs, brochures, flyers, sell sheets, trade show banners and displays, signage, logos, labels for products, presentations, print advertising, and photo manipulation and other design and production initiatives that support marketing efforts.
Maintain archive of images, photos, or previous work products
Study illustrations and photographs to plan presentation of materials, products, or services.
Research new software or design concepts
Qualifications
Bachelor's degree preferred in graphic design or related field
Minimum of 2 years of web and print design and production experience
Method of Application Interested candidates should send cv to: careers@taafoo.com using "Customer Experience Manager" as subject of mail Deadline: 28 March, 2014
APM Terminals, we are a team of over 20,000 employees spread across more than 60 countries united by a passion to provide our expertise in port operations and container management services. By providing the expertise and port infrastructure essential to world trade, we actively support the advancement of the societies around us, enabling local economies to unlock their potential and build an even stronger global community. Working with a team of talented professionals you will get a chance to experience different cultures and make friends all over the world. You'll find a culturally diverse, stimulating environment at any of our offices, terminals or depots. When you join APM Terminals, the world is your workplace.
APM Terminals is an independent business unit within the Danish A.P. Moller-Maersk Group - a Global Fortune 500 company with over 120,000 employees and offices in 130 countries with global growth opportunities in a range of fields from shipping and energy to our offshore and retail sectors - Join us to achieve even your most ambitious career goals!
We are recruiting to fill the following position:
Crane Mechanic
Ref.: AT-042451 Location: Lagos
Key Responsibilities Specific Accountabilities
To carry out all maintenance repairs and modifications on Mobile Harbor Cranes, Rubber Gantry Cranes, Spreaders and other plant and equipment in accordance with the requirements of the Code of Practice and the Occupational Health and Safety Act. Ensuring high standards are maintained.
To evaluate and analyse the nature, cause and perform the repairs of breakdowns. Determining the optimal way of dealing with the problem, to achieve a quality and cost effective solution, as well as minimal downtime and maximum Operational availability of Container handling equipment.
Use sound knowledge of rigging procedures to recover equipment from yard due to accidents as efficiently as possible, ensuring minimal delays to operations.
Have sufficient knowledge of Occupational Health & Safety Act. Enforce safe working procedures, for the purpose of safety of employees and people around you.
To carry out repairs to defects as per Examiners defect list. To ensure safe working and minimize breakdowns to machinery and equipment.
General Accountabilities
Fill out Confirmation Slips to ensure proper records are kept for future reference.
To execute all repairs timorously and effectively ensuring equipment failure is minimized and availability of equipment is optimised in the most cost effective manner.
Working standby and shifts to ensure 24-hour availability of Container handling equipment.
Identify work requirements and raise work requests providing complete and thorough information;
Advise Crane Supervisor and/or Crane Foreman on concerns relating to unreliable equipment;
Perform other related functions required from time to time such as assistance with major emergency work;
Ensure adherence to established safety practices in the execution of assignments and in the use of tools, equipment and machinery;
Assist in maintenance of a safe working environment;
Provide technical expertise and a positive attitude to the functions performed;
As required, identify spare parts and tools required for breakdown work;
Provide Work Order planning information as required to Maintenance Planner , Crane Supervisor and/ or Foreman;
Perform maintenance activities on a daily/weekly/monthly basis;
Troubleshoot and effect repairs on mechanical components and hydraulic circuits, control systems, tires and some electrical component elements. This includes the modification of components and servicing techniques in conjunction with the Crane Supervisor and/or Crane Foreman to improve efficiency;
Test equipment to ensure compliance with specification and safety standards;
Service, repair, deploy, remove and stow away equipment as required using safe driving techniques and safe parking procedures;
Execute maintenance schedule as directed by Crane Supervisor and/or Crane Foreman;
Provide feedback to Crane supervisor and/or Crane Foremen on job progress;
Identify components to be overhauled;
Complete post-job tasks - clean up, return of spares etc;
Provide correct information on Work Orders and other job documentation, ensuring an accurate record of work performed, time taken to complete work, spare parts and materials used etc;
Execute proper handover of equipment to Operations and provide on the job guidance to new recruits;
Participate in analysis of maintenance standards, practices etc;
Clean tools and equipment in accordance with manufacturer's instructions/manual;
If needed, perform minor repairs on tools and equipment in accordance with manufacturer's instruction/manual;
Report defective tools and equipment to immediate foremen / supervisor;
Comply with all disaster contingency plans and contingency cleanliness;
Maintain a clean and safe work environment and ensures waste disposal is performed as per company procedures.
Performs any other related activities, as requested.
Education:
Trade Test/Certificate /Diploma as Mechanic.
Code of practice
Mobile Harbor Cranes, Rubber Gantry Cranes and Spreaders
Experience:
3-5 years experience as Mechanical in any ports, mines, steel and manufacturing plants plus shift working experience
Possess valid driver's license.
Knowledge/Skills:
Self motivated
Analytical and systematic
Requires the ability to follow instructions & plan the work day.
Required to keep work area organized, neat and efficiently planned (5S).
Requires the ability to be responsive to emergency repairs with quality workmanship and service.
Requires the ability to learn fast.
Basic Electrical Knowledge
PC Literate
First Aid
Method of Application Interested and qualified candidates should Click here to apply online. Deadline: 1 April, 2014
RSSFWD - From RSS to Inbox
3600 O'Donnell Street, Suite 200, Baltimore, MD 21224. (410) 230-0061
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