Join MTN Nigeria if you want to be part of a company that leads the delivery of a bold new digital world
to its customers.
At MTN Nigeria, our people are our most critical competitive asset. We employ only the very best and invest in your growth and development.
If you are passionate about working for a brand that believes in the difference that people make and in delivering value to our customers, MTN Nigeria is the place for you.
Please take that bold step and apply for a suitable vacancy. We'll be delighted to welcome you to MTN Nigeria . a great place to work! We're proudly IIP certified.
External Communications Officer - Media & Communications
Job description 1. Assist in developing, executing and managing corporate communication plans, programs and activities towards the generation of adequate levels of public awareness about MTNN and its operations, in local and international markets and ensure a professional corporate image is maintained. 2. Provide support in all aspects of MTNN's nationwide media relations' strategy, including handling media queries, media interviews and press conferences. 3. Maintain effective working relationship with mass media representatives in order to enhance the overall presence and perceived relevance of MTNN Corporate Affairs in the media arena. 4. Assist in developing wide corporate communications structures and systems that enable the effective dissemination and collation of information from stakeholders (including electronic medium -websites, periodic newsletter, newspaper, etc). 5. As directed, assist in developing media briefing documents for Corporate Communications Department, which include pre-briefing meetings and assist in the distribution of related news and articles. 6. Develop and maintain positive relationship with senior media representatives both locally and internationally on behalf of MTNN, interacting with MTNN Senior Management on broad media relation issues. 7. Take editorial responsibility for the company's website, and other corporate communications tools, developing top line key messages and ensuring positive media publicity is uploaded in the relevant channels. 8. Review media reports in relation to MTNN's services and offerings, including newspaper reports, press releases, signing ceremony, customer forums, etc. 9. Analyze and evaluate the outcome of media relations programs and recommend approaches for enhancing the effectiveness of media interactions as required. 10. Conduct frequent outreach visits with media outlets nationwide to establish personal contacts and keep them informed regarding MTNN services and contacts.
Job condition . Normal MTN working conditions. . Occasional travel
Experience: . At least four years' experience in media management in a world-class company, Multinational or Agency, two of which should have been at supervisory level.
Training: . Media relations . Crisis Media Management . Public relations.
Minimum qualification . BSc
NSMC Engineer - Data & Internet
Job Description
Monitor performance of all ATM core devices i.e. Stingers (DSLAM), PSAX and generate weekly report on them.
Monitor traffic utilization on Core ATM pipes on the ATM Network.
Troubleshoot, control and resolve all network and customer related faults on a daily basis.
Perform real time monitoring of all CPE devices (Copper DSL and Fiber Modems) on the network.
Monitor, analyze and provide information on traffic utilization on CPEs to customers.
Monitor and acknowledge all alarms from all ATM Core equipment and CPEs.
Configure new VCs on ATM devices for new installation on the ATM Network.
Administer new internet and monitor activities of clients on the Radius Authentication Server.
Improve network quality by proper monitoring of all ATM network elements on a real time basis.
Relate with Customer Support Engineers as regards new installations and clients connection on ports.
Manage interfaces (ports) on the ATM (DSLAM) Stinger device.
Escalate all unresolved faults of Internet and Data Services to Customer Support Engineers and NMC Data/Internet Co-ordinator.
Ensure proper bandwidth allocation procedures in order to achieve optimal bandwidth utilization on the overall ATM network.
Administer pipes to the satellite network through the Fiber Equipment.
Ensure faults are logged in to determine network stability and recommend action steps to be taken to improve network quality.
Provide ideas and feedback on software tools, procedures and improvements to NMC functionality of Data/Internet operations.
Ensure proper monitoring and implementation of all network changes according to the organisation process and procedures.
Provide regular updates on MTNN performance and other network issues to the management, call centres, sales and distribution, marketing and other relevant departments in .the organization.
Ensure real time performance monitoring of all network elements.
Act as interface and provide access reference number to MTN Contractors, Field Engineers, Operational Maintenance Centre Engineers and other GSM/PTOs Companies for planned work, change request and access to all MTN location.
Convey all faulty devices and hardware to the field support engineers for replacement.
Job condition
Normal MTNN working conditions
May be required to work extended hours
Regular shift work.
On standby 24/7 throughout the year
Experience:
At least 4 years hands-on experience in Cisco Networking experience current, telecommunications or a related field.
Experience in Alcatel Lucent equipments
Knowledge of Cisco router Proficient
Training:
Operational Maintenance
Network Management,
Minimum qualification BSc
NSMC Engineer - NSS
Job Description
Carry out network management; faults detection, troubleshooting, escalation and resolution of all core and transmission nodes.
Detect, diagnose and acknowledge alarms from all core and transmission Nodes or Elements.
Ensure real time performance management of all core and transmission network elements.
Provide daily reports and make recommendations aimed at improving network quality.
Troubleshoot, escalate where required and ensure that faults on the network are actioned/resolved in line with specified targets
Act as interface and provide access reference number to MTN Contractors, Operational Maintenance Centre Engineers and other GSM/PTOs Companies for planned work and change request.
Provide security information to all regional security offices across the country to protect all MTNN equipment's through network surveillance.
Provide ideas and feedback on software tools, procedures and improvements to NSMC functionality.
Provide ideas and feedback on status of the network to the relevant planning units based on specific KPIs such as Processor Load etc.
Interface with third party companies (Co-location partners and other GSM Company providers) to ensure uninterrupted links between MTNN and clients, to reduce service outage hour during fault resolution and mean time to repair fault (MTTR)
Ensure proper management and implementation of all network changes according to the organization process and procedures.
Manage Network Changes and ensuring that changes on MTNN network are in line with company policies and procedures
Provide regular updates on MTNN performance and other network issues to all the stake holders (management, escalation unit, sales and distribution, customer relations, marketing and other relevant departments in the organization).
Ensure NSMC Shift Hand-Over Procedure is strictly adhered to
Assist in implementation of an automated system for daily NSMC activities.
Job Condition
Normal MTNN working conditions
May be required to work extended hours
Shift work.
On standby 24/7 throughout the year
Experience:
At least 4 years work experience comprising:
At least 2years hands-on experience in light current, telecommunications or a related field.
Experience in GSM switching environment preferably working on Ericsson, Huawei and Siemens switches is desirable
Training:
Basic knowledge of IP Infrastructure and Networking in an Operations and Maintenance Center, Network Management Center and Network Operations Center
Minimum qualification BSc
Method of Application
Interested and suitably qualified candidates should click here to apply online.
Workforce Management Centre (WFMC) is Nigeria's premier Talent Management, Strategy & Organizational Transformation, and
Business Process Outsourcing professional service firm. We leverage our deep domain expertise to design, deliverable deploy solutions that will significantly impact our clients' businesses as well as create sustainable long-term value for all their stakeholders. We understand that 'competence' in truth and deed is the only guarantee for competitive advantage and exceptional business results. We are therefore committed to developing and nurturing our talents to exceed our client's expectations in providing solutions to their business challenges.
WFMC - Our Client, a Leading Bank in Nigeria is seeking to fill the vacant position below:
Location: Lagos Industry: Banking Specialization: Banking / Finance / Insurance Company Name: Workforce Management Centre Available Slots: 50
Responsibilities
Ideal Candidate would be responsible for confirming cash amount received from tellers.
He/she may also be responsible for bundling cash received into denominations and placing it in an on- site safe as well as processing cash bundles for shipment to other branches.
Qualifications and Requirements
Method of Application
Interested and suitably qualified candidates should click here to apply online.
Graduate Vacancies in a Leading Bank - 5 Positions
Workforce Management Centre (WFMC) is Nigeria's premier Talent Management, Strategy & Organizational Transformation, and Business Process Outsourcing professional service firm. We leverage our deep domain expertise to design, deliverable deploy solutions that will significantly impact our clients' businesses as well as create sustainable long-term value for all their stakeholders. We understand that 'competence' in truth and deed is the only guarantee for competitive advantage and exceptional business results. We are therefore committed to developing and nurturing our talents to exceed our client's expectations in providing solutions to their business challenges. WFMC - Our Client, a Leading Bank in Nigeria is seeking to fill the vacant position below:
Executive Secretary
Location: Abuja Industry: Banking Specialization: Administration Company Name: Workforce Management Centre Available Slots: 5
Responsibilities
Ideal Candidate would be reporting to Senior Banking Executives.
He/she would be expected to draft correspondence, answer and make telephone calls on behalf of their bosses (note put understanding of money in the job requirement)
Conduct research, prepare reports for senior administration staff and perform book-keeping functions.
Qualifications and Requirements
HND Office Administration /Secretarial Studies
1-3 years cognate experience.
Method of Application Interested and qualified candidates should click here to apply online.
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