Location: Lagos
Description:
A Marketing and Advertising industry needs a client service executive to fill the vacant position.
Job Description:
- Client service liason with customers and company
- Provide client support services in accurate and timely fashion.
- Maintain high level of professionalism and competence in every client interaction.
- Build positive and productive relationships with clients.
- Make frequent client calls and visits to strengthen client relationships.
- Analyze and resolve service issues promptly.
- Inform management about complex client issues and resolutions.
- Maintain client focused working environment for team.
- Work in compliance with company policies and procedures.
- Identify and develop new business opportunities with client contacts.
- Utilize effective problem solving and time management skills in client service operations.
- Assist in risk assessment and mitigation activities.
- Develop process improvements to enhance service efficiency and effectiveness.
- Provide assistance to less experienced staffs when needed.
- Attend educational training and workshops for professional growth.
- Provide support in new product development and enhancement activities.
Qualifications and Requirements:
- Minimum of OND in a related discipline with 3 years experience will be considered
- Basic MS Office skills are a must
- Fluent English is a must
- Must be a Female candidate
- Excellent communication and interpersonal skills
- Ladies between the ages of 23-28
- Graduates with BS.c
- Willing to work weekends
- Ability to work with or without supervision
If you are qualified for this position, Send your CV to 8e5d@jbng.me or click
http://www.jobberman.com/job/186445/client-services-executive-in-lagos/ to apply
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