Friday, January 25, 2013

Jobberman.com: Client Services Executive

Jobberman.com
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Client Services Executive
Jan 25th 2013, 15:32

Location: Lagos
Description:

A Marketing and Advertising industry needs a client service executive to fill the vacant position.

Job Description:
  • Client service liason with customers and company
  • Provide client support services in accurate and timely fashion. 
  • Maintain high level of professionalism and competence in every client interaction. 
  • Build positive and productive relationships with clients. 
  • Make frequent client calls and visits to strengthen client relationships. 
  • Analyze and resolve service issues promptly. 
  • Inform management about complex client issues and resolutions. 
  • Maintain client focused working environment for team. 
  • Work in compliance with company policies and procedures. 
  • Identify and develop new business opportunities with client contacts. 
  • Utilize effective problem solving and time management skills in client service operations. 
  • Assist in risk assessment and mitigation activities. 
  • Develop process improvements to enhance service efficiency and effectiveness. 
  • Provide assistance to less experienced staffs when needed. 
  • Attend educational training and workshops for professional growth. 
  • Provide support in new product development and enhancement activities. 

Qualifications and Requirements:
  • Minimum of OND in a related discipline with 3 years experience will be considered
  • Basic MS Office skills are a must
  • Fluent English is a must
  • Must be a Female candidate
  • Excellent communication and interpersonal skills
  • Ladies between the ages of 23-28
  • Graduates with BS.c
  • Willing to work weekends
  • Ability to work with or without supervision


If you are qualified for this position, Send your CV to 8e5d@jbng.me or click http://www.jobberman.com/job/186445/client-services-executive-in-lagos/ to apply

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