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Naija Jobs Daily Jobs Vacancies, Every Day! // via fulltextrssfeed.com New Career Opportunity at MacTay Consulting 3:15:00 AM Gist Naija The MacTay Group is a leading consulting company with its sole aim to nurture and improve growth in people and establishments by offering strategic and operations consulting services. Our 30 year success story has been one filled with excitement and fulfilment for our clients, overcoming difficult challenges, cutting across Private, Public and social sectors while staying true to our beliefs that limitations are only a figment of the imagination, with our committed and innovative team, we have proved this time and again. Our focus has always been to maximize output, performance and excellence, and this can be attested to by the numerous brands we have worked with in West Africa. Our major driving force is our deep seated passion to improve performance using the best possible initiative ideas, supporting our clients to improve and modify, exceeding expectations and in the end creating ultimate satisfaction. We are constantly on the edge of transforming, as we believe that nothing is impossible.   The General Manager would function as a primary contact for our customers, the General Manager is heavily involved in and provides friendly, courteous, and helpful customer service on a daily basis to provide a positive shopping experience. The Manager is also responsible for the total operations of the store and performs various duties personally or through supervision of store employees (20 to 30 direct reports plus 100+ bargaining unit and non-contract employees). The Manager position is a non-union, salaried position and reports to the Managing Director. Key Responsibilities include but are not limited to: Overall management responsibility for operation of retail grocery store, including store performance, control of cash, budget, inventory/security, customer services, and management of staff Focus on positive customer service/satisfaction experience and ensure that employees provide customers with superior customer service through use of best practices and communication of the importance of superior customer service Maintain, encourage and possess an "owner mentality" Track, analyze and take action to improve store performance by forecasting of weekly/daily sales goals and meeting or exceeding established goals. Communicate sales goals, department performance and sales opportunities, shrink, out of stock with staff to ensure positive results Identify areas for improvement and cost control by implementing action plans and procedures to address issues Forecast, create schedule, and monitor labor to be consistent with store sales, productivity guidelines and wage budgets; create action plan to address cost control issues Monitor product display accuracy and appearance to implement promotions ensuring presentation, pricing and signage are properly displayed and presented according to established practices and plans and ordered in a manner to maintain in-stock conditions Ensure cashier accountability, scanning accuracy and adherence to company security and cash control procedures Monitor and build relationships with all vendors to ensure proper adherence to our standards Ensure that compliance with all federal, state, local agency, company policies and procedures are properly followed, including, security, safety, food handling and sanitation, weights and measures, refrigeration, wage and hour, etc. Recruit, properly train, coach/develop, encourage and set high standards for job performance of store employees, with assistance of other management personnel. Evaluate employee performance and addresses conduct issues through coaching, counseling and termination process, if needed Maintain appropriate professional relationship with union officials and ensure compliance with collective bargaining agreement provisions, if applicable Create a rewarding work environment where our employees feel valued and empowered Ensure store appearance is maintained to company standards Schedules: Interested applicants must allow for a variety of shifts and long hours including nights, holidays, and weekends Working Conditions: This position requires repeated use of hands, arms, legs, and feet for sustained action (e.g. long periods of time walking around the store and standing, stocking, rotating product). Frequent bending, squatting and kneeling and capable of lift 25 to 55 pounds and ability to work in a fast-paced environment and occasionally exposed to outside weather conditions. Minimum Qualifications: Candidates who meet the minimum qualifications will be required to complete an assessment to measure key retail management and organizational knowledge. Minimum of five years' experience as a store manager/director with responsibility for managing a department/team within a multi-department operation within retail or service industry with sales volume of over N15,000,000 per week Overall management responsibility for a minimum of 20 personnel or greater Strong customer service and proven ability to demonstrate leadership skills Strong operations experience in receiving, stock and inventory as well as front-end/office management Must have direct experience managing a P&L budget Experience selecting, assessing, developing and coaching employees Ability to organize and prioritize multiple tasks in a very fast-paced environment Excellent communication skills with an upbeat demeanor and sales-oriented personality Ability to work flexible schedules This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations Benefits Method of Application To apply for this position, visit Mactay's job post on Workable Latest Graduate Job Offer at CitiBank Nigeria 3:05:00 AM Gist Naija Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Description Job Purpose: The basic objective of the Branch Operations/Cash & Tellers unit is delivery of products and services to customers in a timely and efficient manner. Located in the banking hall, the unit is the major point of contact with customers and the general public; hence it is a major driver in determining the level of customer satisfaction through the quality of service provided. Positive customer experience translates directly to business growth through deepening of customer wallet and creates opportunity for new relationships. This underscores the primal position of the unit within the overall context of the bank as a service provider. Key Responsibilities: The following are the specific tasks and responsibilities of the Counter Service Teller: .     Perform LCY/FX cash transactions over the counter at the branch. .     Reconcile FX collections from  implant location to resolve issues with collections .     Hold custody of FX cash in the vault. .     Handling/processing of all over the counter collections.                                                                         .     Ensure all customers' requests/instructions are complete with proper documentation in line with applicable regulations and guidelines of Central Bank of Nigeria, tax laws of the Federal Republic of Nigeria, U.S. anti-boycott and anti-money laundering guidelines, Citigroup policy and local procedures. Time-stamp (validate) and signature-verify all customers' requests and refer those that require call-back/status approval to supervisor for action. .     Ensure transactions are not processed for SDN names and sanctioned countries by checking the SDN list prior to processing transactions. .     Report all qualifying transactions processed in line with existing NDLEA limits. .     Ensure appropriate charges are applied as per bank's charges list, applying concessions where applicable. .     Process all customer requests within the standard turnaround time and without error. .     Ensure stated procedures and policies for all products are adhered to while processing. e.g. Advise of daily rates  first thing every morning .     Update registers, where required, before/after processing. .     Ensure all transactions processed during the day are fully authorised and there is no pending transaction left on the system before closing for the day. .     Ensure all cash received and paid is properly accounted for by preparation of teller proof at the end of each day. Perform intermittent balancing during the day. .     Ensure all cash exchanges are documented in line with policy. Safeguard all cash and valuables under custody. .     Maintain appropriate confidentiality and security of customer and transactional information stored in any form (images, application files, databases, spreadsheets, papers, registers, files, etc) in line with local procedures and departmental designations. Ensure proper put-away procedures are observed at close of business and during any temporal absence from workstation. .     Participate in the quarterly MCA exercise for all counter products and processes and ensure satisfactory MCA ratings are achieved for all products and processes. .     Handling of expense and internal processing transactions. .     Preparation and delivery of reports as may be required by implant customer .     Ensure all performed tasks are closed on Resolve IT at the required/specified intervals. .     Perform additional projects and responsibilities as assigned by unit management. Business Relationships: .     Internal:  Moderately frequent contact with Cash management unit (Treasury & Trade Solutions), other branches, Relationship Managers, Citiservice. .     External: Highly frequent contact with Customers and Teller Implant Locations. Qualifications Knowledge: .     B.Sc. degree/first degree .     6-12 month's operations experience will be an advantage.   Skills: .     Good Interpersonal/Communication Skills .     Customer Focused .     Analytical Mind/Proactive .     Fast Learner .     Meticulous & Accurate .     High level of integrity/sense of responsibility Core Competencies: .     Error Free Processing .     Ability to work under pressure .     Compliance with regulatory/institutional requirements .     Processing within tight turn-around times .     Preparation of Reports with tight timelines .     Customer satisfaction in a highly competitive environment .     Weekend and public holiday work (as and when required) Primary Location: EMEA-NGA-LA-Lagos Job Category: Operations Schedule: Full-time Education Level: Bachelor's Degree Shift: Day Job Employee Status: Regular Travel: No Method of Application To apply for this position, visit CitiBank's Career Page on Taleo Graduate Jobs at System Waves Technologies 3:03:00 AM Gist Naija System Waves Technologies is a subsidiary of Superstakers Entertainment Company. System Waves Technologies is an information and Communications Technology (ICT) firm located in the heart of Lagos, Nigeria. We are also a firm of ICT consultants, System developers and System integrators providing ICT services to customers cutting across the public and private sectors of the economy including the Nigeria government, Business communities etc. System Waves Technologies was incorporated under companies and Allied Matters Acts 1990,with C.A.C. Certificate registration number of BN 2213046. We aim to provide our esteemed customers with ICT solutions that will help leverage their ICT investments to achieve their business objectives. System Waves Technologies commenced business with vast experience and expertise spanning a wide range of ICT platforms and architectures. At System Waves Technologies, we have a passion for ICT.   Job Description/Responsibilities: ·          Oversees and administers the day-to-day activities of the office; develops policies, procedures, and systems which ensure productive and efficient office operation. ·         Provides assistance and support to the office principal in problem solving, project planning and management, and development and execution of stated goals and objectives. ·         Oversees and facilitates resources management and administration procedures and documentation for the principal. ·         Serves as the primary point of administrative contact and liaison with other offices, individuals, and institutions on operational and programmatic matters concerning the Office. ·         Performs research and analysis on specific issues, as required, and independently prepares non-routine letters and/or reports, which may be highly sensitive and confidential in nature. ·         Organizes and facilitates meetings, conferences, and other special events; coordinates and attends committee meetings, and participates in committee discussions, as appropriate. ·         Provides and/or oversees provision of staff support to the office, to include handling walk-up and phone interactions, maintaining calendars and travel arrangements, screening, analyzing, and responding to incoming correspondence, handling day-to-day problems and situations, and provision of secretarial support. ·         Performs miscellaneous job-related duties as assigned. Requirements: ·         A Degree/HND in Management courses. ·         A minimum of 1 year working experience. ·         Must be resident in Lagos. Desired Skills: ·         Strong Organizational and Administrative skills. ·         Excellent Communication Skill. ·         Good Interpersonal relations. ·         Should be Computer Literate. ·         Possess the Ability to work as a team Method of Application All eligible candidates should forward their resumes and applications to hr@systemwavestech.com Current Job Vacancies at Gilead Pharmaceutical Limited 3:01:00 AM Gist Naija Gilead is a Limited Liability Pharmaceutical Company Registered in Uganda in 1999. The company has both a retail and Import/distribution division; the former has a large network of retail outlets in Uganda Gilead Pharmaceutical Limited, is recruiting suitably qualified candidates to fill the position of: Consulting Manager   Job Description We Seek enthusiastic, energetic, entrepreneurial candidates to contribute individually and as part of a growing team. Candidates should possess consulting and analytical skills and take an innovative, yet pragmatic results focused approach to complex problem solving. Candidates must possess the ability to communicate complex ideas clearly, to earn the respect of clients and colleagues, to motivate others and work collaboratively. Candidates must have superior professional achievements and demonstrate the capacity for continuous development. Consulting managers are expected to be able to manage projects within a service line or industry. They should be able to draw on multiple project management and business analysis experiences from both themselves and the collective experience of the firm to implement value added solutions. Requirements The Consulting Manager must be a strong leader with demonstrated project management and delivery skills and must have had minimum 5 years' experience in multiple areas in one or multiple vertical business areas such as: Business intelligence/big data, Supply chain (planning, procurement, production, logistics, and/or customer connection), Healthcare (provider, payer), Pharmaceutical, Energy, Retail or Financial services (operations, risk management, compliance) Experienced in presenting complex concepts in easy to understand terms to groups ranging from executives to project team members and 3rd party service providers Skills: Ability to lead and effectively participate in teams. Good verbal and written communication skills, with an ability to express complex technical concepts in audience appropriate terms Ability to work without close supervision, keeping focused on short and long-term objectives. Good organizational skills, very detail oriented Analytical skills for identifying and solving problems Manufacturing Associate   Job Description Responsible for labeling and packing finished product into inner and master cartons according to job jacket or product specification, stacking cartons produced, and maintaining quality records Responsible for maintaining operating equipment (including adjusting and set up Required to inspect the quality of the product and notify operator of any product problems Responsible for following all safety guidelines, keep work area clean and safe Records inventory transactions Work environment involves exposure to dust, noise, and moving equipment, Highly repetitive lifting in the lower range and moderate lifting in the moderate range; Steel-toed shoes and earplugs required Weight lifted: Lower 0-25lbs Moderate 26-100 lbs High over 100 lbs Weight repeatedly lifted per shift: Occasional 0-25 times per shift Moderate 26-100 times per shift Repetitive 100-500 times per shift Requirements Diploma or equivalent 0-1 years of related experience Must have good speed and manual dexterity; Must be quality oriented Ability to trouble shoot, adjust and set up equipment Must have demonstrated ability to follow written and oral instructions Ability to read, write and perform basic math functions is necessary Must have demonstrated openness to accept change and work well in a team environment Medical Laboratory Assistant   Job Descriptions As a Medical Laboratory Assistant you will perform clerical, technical and scientific work relating to the laboratory in a professional and competent manner, whilst being supervised by a professionally qualified member of staff. Your Responsibilities will include: Undertaking simple pathology investigations;Monitoring and evaluating the movement of laboratory specimens, blood and tissues Operating instrumentation for measuring pathology analytes; Maintaining communication with people on routine pathology issues; Contributing to the implementation of services;Confirming with professional colleagues the overall planning of the current work routine, discussing purpose of procedures and any particular aspects that require to be considered; Keeping accurate and complete records of the tasks undertaken. Medical Laboratory Manager   Job Description Provides medical laboratory diagnostic and therapeutic information, products, and services by establishing specimen preparation procedures; developing and implementing analytical procedures; evaluating laboratory information; consulting with pathologists; reporting results according to protocols mandated by the hospital and public health department. Maintains medical laboratory equipment performance by establishing quality standards; developing operations, quality, and troubleshooting procedures; ensuring staff compliance; certifying instrument performance; arranging equipment replacement, service, and repair. Maintains medical laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Maintains medical laboratory productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustment. Maintains quality results by participating in the hospital quality assurance program; consulting with pathologists; performing proficiency surveys; reviewing quality control and quality assurance programs; making adjustments in policy and procedures; generating reports; maintaining records. Requirements Candidate must possess at least a Bachelor's Degree in Medical Technology or equivalent. At least 3 - 5 years of working experience in adhesive industry or related field is required. Must possess good interpersonal communication skills and be able to lead and direct others. Able to work independently on endeavoring projects given and work as team (with other department) for the success of the projects. Brand Manager   Job Descriptions Formulate marketing strategies and develop brand marketing plan and budgets, advertising and promotion programme including new product launches and campaign within the category plan guidelines to meet company and business goals and ensure the quarterly and yearly sales budget are met. Responsible for overall product and brand management in areas such as: advertisements, promotions, activities, pricing, costing and sales performances. Lead and work with multifunctional team (TM, supply chain, sales, etc) to implement the plan in the market place and monitor performance of the support plans. Conduct continuous market reseach, market trends and consumer demand to support business development. Liaise with external parties, i.e. advertising agencies and production companies to assist with preparation of promotions and associate materials. Plan and oversee the budget of a marketing campaign and ensuring expenses of campaign is feasible and effective to assist in the said campaign Organizing and attending exhibitions during weekends and public holidays. Qualification Candidate must possess at least a Bachelor's Degree, Professional Degree, Master's Degree in Management/Marketing/Mass Communication or equivalent. At least 4 year(s) of working experience in FMCG industry is required for this position. Preferably Managers with advertising agency background is an added advantage. Preferably Managers specializing in Marketing/Business Development or equivalent. Skills & Personalities Independent Leadership qualities Result-oriented with excellent planning, organizing and execution skills Commercial awareness Adaptibility & Creativity Good teamwork skills Communication skills Numerical skills Method of Application Interested and qualified should send their applications letter and Resume to: gileadpharm@gmail.com Deadline: 12 December, 2015 Current Jobs in an Engineering Firm via StreSERT - 9 Positions 2:59:00 AM Gist Naija StreSERT is a professional services organisation that offers quality stress-free solutions to corporate organisations. We offer business support and integrated solutions in different areas that ensure business objectives are achieved. Critically, we evaluate issues as they impact your business, and consequently deploy the appropriate skills and competencies to proffer the needed solutions. SALES CUSTOMER SERVICE EXECUTIVE (POWER TOOLS & EQUIPMENT)   Our client is a pacesetter in the supply of equipment, technology, and services; this includes Mobility Solutions, Energy, Industrial & Building Technology etc. As a result of expansion, they require the service of a Sales Customer Service Executive with experience from a similar sector. Job Summary: The hired applicant will accomplish Relationship/ Account Management activities by accomplishing sales; relating with external and internal customers, close sales deals as well as sign on new customers, serve existing customers professionally and ensure they are retained, work with the sales team and increase the business bottom line. Job Details: Identify and acquire new customers; Execute customer relationship plans Respond promptly to customer enquires; Take customers' orders and ensure its delivery to site Build and maintain relationships with customers (Dealers, Corporate Accounts and Distributors) to ensure satisfaction Ensure optimal customer service experience at every client interaction Coordinates with the different departments in-house (sales, logistics, production, etc) taking job orders, enquires/ request and quickly take appropriate steps with the ware house. Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies. Adhere to Service Level Agreements (SLA) to ensure the delivery of product and services Achieve revenue targets across different product/ service offered by the company. Organise work flow to meet customer time frame Handle and resolve customer complains Any other duties of similar responsibilities assigned from time to time. Education & Skill Requirements: Minimum of a university degree in a numerate of semi-numerate discipline. 3 - 4 years post qualification experience as a relationship officer/sales customer service executive preferably from a similar sector. Must have good knowledge of MS Office. Excellent communication and interpersonal skills Good customer service skills Good planning and organizing skills with an eye for detail. Excellent negotiation skills. Excellent listening skill; Must be detailed to the later Salary & Application: Salary is between N 180, 000 - N200, 000/m (depending on experience) Qualified candidates with experience in the Power Tools & Equipment  Sector should send updated CVs to 'mgtpositions@stresert.com' using 'SCS - the name of present employer' as subject of mail for example (e. g)  'SCS - tractors- r-us' as subject of mail before 15th November, 2015. Incorrect titled applications will not be opened. BUSINESS DEVELOPMENT MANAGERS (POWER TOOLS & EQUIPMENT)   Our client is a pacesetter in the supply of equipment, technology, and services; this includes Mobility Solutions, Energy, Industrial & Building Technology etc. As a result of expansion, they require the services of Business Development Managers with experience in building market position for Power Tools & Equipment. Job Summary: The hired applicants will accomplish Business Development/ Sales activities by implementing business development plans; Build market position by locating, developing, defining, negotiating, and closing business relationships. Job Details: Identifies trendsetter ideas by researching industry and related events, publications, and announcements; tracking individual contributors and their accomplishments. Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities. Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments. Develops negotiating strategies and positions by studying integration of new venture with company strategies and operations; examining risks and potentials; estimating partners' needs and goals. Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations. Protects organization's value by keeping information confidential. Updates job knowledge by participating in educational opportunities; maintaining personal networks; participating in professional organizations. Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. Required skills: Closing Skills, Motivation for Sales, Prospecting Skills, Sales Planning, Selling to Customer Needs, Territory Management, Market Knowledge, Presentation Skills, Energy Level, Meeting Sales Goals, Professionalism. Required Experience & Education: Must be a graduate MBA will be an advantage The preferred candidates MUST have sold Power Tools & Equipment for a minimum of Six (6) years. Salary & Application: Salary is between N 350, 000 - N400, 000/m (depending on experience) Qualified Business Development Managers with experience in the Power Tools & Equipment Sector should send updated CVs to 'mgtpositions@stresert.com' using 'DBM - the name of present employer' as subject of mail for example (e. g)  'DBM - tractors- r-us'' as subject of mail before 15th November, 2015. Incorrect titled applications will not be opened. SALES REPRESENTATIVES (POWER TOOLS & EQUIPMENT)   Our client is a pacesetter in the supply of equipment, technology, and services; this includes Mobility Solutions, Energy, Industrial & Building Technology etc. As a result of expansion, they require the services of Sales Representatives with experience in the distribution and trade of Power Tools & Equipment. Job Summary: The hired applicants will accomplish Sales/Business Development activities by implementing sales plans; make sales, close sales deals as well as find and sign on new customers, serve existing customers professionally and ensure they are retained, meet sales target and increase the business bottom line. Job Details: Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Adjusts content of sales presentations by studying the type of sales outlet or trade factor. Focuses sales efforts by studying existing and potential volume of dealers. Submits orders by referring to price lists and product specification. Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and policy by evaluating results and competitive developments. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Maintains professional and technical knowledge by attending internal workshops; establishing personal networks; participating in professional societies. Keep sales records by maintaining area and customer sales. Contributes to team effort by accomplishing giving sales target. Required skills: Customer Service, Meeting Sales Goals, Closing Skills, Territory Management, Prospecting Skills, Negotiation, Self-Confidence, Product Knowledge, Presentation Skills, Client Relationships, Motivation for Sales, Strong process focus/mindset. Required Experience & Education: Must be a graduate The preferred candidates MUST have sold Power Tools & Equipment for a minimum of three (3) years. Preferable age should be between 25 - 30 years old. Salary & Application: Salary is between N 180, 000 - N220, 000/m (depending on experience) Qualified sales representatives with experience in the distribution & trade of Power Tools & Equipment should send updated CVs to 'mgtpositions@stresert.com' using 'SR - the name of present employer' as subject of mail for example (e. g)  'SR - tractors- r-us' before 15th November, 2015. Incorrect titled applications will not be opened. Method of Application Interested and suitably qualified candidates should check preferred Job Details for MEthod of Application. Customer Care Jobs in an ICT Company via EZ37 Solutions 2:56:00 AM Gist Naija EZ37 Solutions is a Management and Human Resource Consulting and Training firm that provides professional, tailor- made, organisational development and manpower solutions.   Requirement 1. Good Communication Skills 2. Not More Than 33 Years 3. Must Be Willing To Work Extra Hours At The Request Of The Management 4. Must Be A Team Player Job Description 1. Receive national and international calls, answering questions related to company's products and any other assigned responsibility Method of Application Interested and suitably qualified candidates should visit EZ37 Solutions Career Page

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