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| Officer, Collection Monitoring at Standard IBTC Bank | | Friday, September 26, 2014 1:03 PM | |
| Standard IBTC Bank is a leading African banking group focused on emerging markets globally. It has been a mainstay of South Africa's financial system for 150 years, and now spans 16 countries across the African continent. Work with Standard Bank and join a dynamic team of professionals proud to be voted the Best Bank in Africa for three years running. Our core values of service and innovation are at the heart of our business, and our global workforce benefits from our unique culture of empowerment and independence, enabling us to maintain competitive advantage in the world's premier financial markets Standard IBTC Bank is recruiting to fill the position of:
Job Title: Officer, Collection Monitoring
Job ID: 12706
Location: Nigeria
Position Description
- To implement the robust collection monitoring processes of Stanbic IBTC Bank that would ensure that customers on the key distributorship finance scheme of the bank run their accounts efficiently and profitably.
- This includes responsibility for enhancing the quality of the bank's loan portfolio in conjunction with the other stake holders.
Key Responsibilities- Undertake daily monitoring of assigned key distributors' accounts for transactions flows and activities.
- Undertake a comprehensive stock count and other activities of customers, related to CMU in line with approved sanction and various distributorship schemes
- Track collection from the key distributors under the scheme to avoid any possible diversion of sales proceeds.
- Undertake accounts performance review in relation to the credit turnover, stock coverage etc. covenants of the facility and ensure strict adherence.
- Escalate potential defaults (i.e inappropriate payment, failure to meet turnover covenants etc).
- Confirmation of LPOs, Invoices, Payment domiciliation letters and other documents prior to disbursement on facilities within the acceptable time
- Prepare monthly transaction status report to Management
- Ensure the funding limit availed to key distributors are not exceeded
- Preparation of relevant reports as required
Key Performance Measures: - Regular stock taking at key distributors' warehouses/stores
- Provide timely report to management for effective decision making.
- Timely confirmation of LPOs, Invoices and other documents within the agreed TAT.
- Provide effective support to stake holders in the scheme.
- Daily review of assigned customers' account and report as appropriate.
Key Dimensions of the job: - Supporting the Stanbic IBTC Bank sales channels by providing them with relevant information to effectively meet and exceed sales targets.
- Providing integrated and accurate information with regards to effective functioning of key distributors' accounts.
Application Closing Date 10th October, 2014.
How to Apply Interested and qualified candidates should Click here to apply online
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| Manager, Billing and Credit Control at Etisalat Nigeria | | Friday, September 26, 2014 12:53 PM | |
| Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel. Etisalat Nigeria is recruiting to fill the below position of:
Job Title: Manager, Billing and Credit Control Location: Lagos, NG
Job Summary
Responsible for the management of all revenue collection, account management and credit control functions on all Trade Partners, Postpaid subscribers and Etisalat point of sales (POS).
Principal Functions - Setting up policies and procedures for management approval and regular review of approved policies and procedures for the management of dealer, post-paid customers retail sales operation to ensure continuous effectiveness and efficiency in service delivery.
- Review the correctness and accurate recognition of account receivable on trade partner transaction through prompt sales order processing and invoicing.
- Ensure proper management of trade partner accounts by ensuring regular and proper update and reconciliation of trade partner invoices and payment.
- Set up the necessary controls to ensure that trade partner ageing management (provision for doubtful debt and bad debt management) are at the best minimize.
- Ensure proper management of post-paid customer's accounts by ensuring regular and proper update and reconciliation of invoices and payment.
- Ensure complete collections of all revenues generated via the flagships and POS through account and procedural review and ad-hoc operational visits.
- Set up a process to ensure trade partners' incentives are paid on a timely basis.
- Review the correctness and accurate recognition of account receivable on postpaid customer transactions through prompt production and issuance of postpaid bills.
- Set up the necessary controls to ensure that post-paid customers ageing management (provision for doubtful debt and bad debt management) are at best minimised.
- Ensure proper reconciliation of all post-paid customer's accounts and advise management on credit limit approval.
- Resolution of post-paid queries.
- Perform other duties assigned by the Head, Revenue Accounting and Collection Management.
Educational Requirements - First degree or equivalent in a relevant discipline.
- ACA/ACCA or other related qualifications is mandatory.
- Postgraduate/professional qualification in a related field will be an added advantage.
Experience, Skills & Competencies - Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.
- Previous experience in a finance function in the telecom sector will be an advantage.
- Revenue Assurance
- Financial Systems Knowledge
- Industry Knowledge
- Accountability
- Passion for Excellence
- Integrity
- Empowering people
- Growing people
- Team work
- Customer Focus
Application Closing Date Not Stated
Method of Application Interested candidates should Click here to apply |
| Specialist, Self Care at Etisalat Nigeria | | Friday, September 26, 2014 12:49 PM | |
| Etisalat's vision is a world where people's reach is not limited by matter or distance; a world where people will effortlessly stay in touch with family and friends; a world where businesses of all sizes can reach new markets without the limitations of distance and travel. Etisalat Nigeria is recruiting to fill the below position of:
Job Title: Specialist, Self Care Location: Lagos, NG
Job Summary - The specialist, Self-Care is part of the Customer Experience team and is responsible for enhancing existing and building new self-care capability across Etisalat service touch points primarily Web and Mobile channels.
- We are looking for an individual with an attention to detail whose aims include delighting customers through features and experience.
- Passionate about growing the online interactions and making etisalat.com.ng the one stop shop for product information and account management.
- This is a critical support role for the Customer Experience Team leading cross-functional internal and external teams to deliver a range of projects and initiatives at a time of significant online transformation.
- You will have significant responsibility and ownership for the definition, documentation and execution of Self Care Projects including directing and motivating project teams members and third party suppliers.
Principal Functions - Execute the Online User Experience (UX) and self-care plan, increase self-care transactions to meet and exceed targets KPIs
- Cooperate in setting KPIs, build online dashboard and monitor results.
- Focus on delivering the key KPIs and stop activities not pointing in direction of these activities.
- Establish stable links with CC and segment teams to ensure effective and successful Self-care operations for Online
- Drive Etisalat Nigeria's Mobile self-care activities
- Manage a stable customer experience, and professional operation to support commercial and efficiency plans
- Cooperate in the design of an online capability roadmap in alignment with segments, CC and IT to ensure full capability support for Self Care targets
- Manage effective and targeted online activities including proactive self-care campaigns
- Align capability roadmap to make sure plans support Self-care boost plans
- Establish direct links between commercial activities and self-care activities to strengthen and boost both transactions
- Control scope, budget and timing of online capability developments.
- Control customer experience of online capabilities to guarantee superior customer experience for Etisalat customers
- Manage the maintenance of online capabilities delivered by the unit
- Prepare/compile agreed periodic activity and performance reports for the attention of the Manager, Online User Experience and Self-Care.
Educational Requirements First degree or equivalent in a relevant discipline.
Experience, Skills & Competencies - Three to five years as a usability engineer, user experience designer, graphic designer, user researcher, or equivalent title in software design or development
- A thorough understanding of consumer needs, drivers and issues
- Experience with both Web and Mobile applications - working knowledge of ecommerce and CMS platforms
- Experience of online self-help / Online Self-care exposure would be very attractive
- Experience within telecoms / mobile operator very advantageous.
- Exceptional people and communicator skills to bridge gap between technical and commercial teams
- Ability to work with creative disciplines i.e. UX, graphic design and front end development teams
- Outgoing, organized, persistent, flexible and able to focus on long term goals
Application Closing Date Not Stated
Method of Application Interested candidates should Click here to apply |
| Channel Development Manager at Nigerian Bottling Company Limited | | Friday, September 26, 2014 12:20 PM | |
| Nigerian Bottling Company Limited is one of the biggest Companies in the non-alcoholic beverage industry in the country and is the sole franchise bottler of The Coca-Cola Company in Nigeria. Our Company NBC Ltd started operations in Nigeria in 1951. Based in the city of Lagos, we operate 13 bottling plants across the country. In addition, we channel products through 59 warehouses and distribution centers. Nigerian Bottling Company Limited currently has the below job vacancies;
Job Title: Channel Development Manager Job Reference: CDM/09/2014
Location: Head Office
Job role: Channel Development Manager
Functional areas: Commercial
Department: Marketing
Job Details
Channel Development Manager, in a profitable and sustainable way, implements trade marketing strategies, and develops CCH Nigeria volume and share in assigned channels and projects, through analysis, development, implementation and review of marketing initiatives Strategy & Planning
- Lead the development and execution of the channel trade marketing plans based on insights, aligned brand plans, and customer and shopper trends
- Lead and develop channel specific OBPPC based on insights and our commercial plans
- Set SMART targets for all channel initiatives, in terms of share, volume, transactions etc
- Effectively and efficiently plan, utilize and follow up on allocated marketing budget, monitoring ROI on a regular basis
- Ensure that channel plans are aligned with both internal (procurement, SC, logistics, sales) and external (TCCC, agencies, vendors) stakeholders.
Channel Development & Execution - Lead the development of Look of Success for the channel(s)
- Jointly with TCCC, develop Shopper Messaging Toolkits for all upcoming promotios
- Strictly implement the commercialization process, following the Yellow-Red-Green Document flow for all promotions and new launches
- Develop and implement the ROI principle for all investments in the market, and do a rigorous follow up with the sales force
- Timely monitoring and reporting of competitive activities in the market and assigned channels
- Implement the Market Development Initiatives towards achieving volume, share and execution targets
- On top of channel initiatives, overall management of NCPs and new launches, as per Trade Marketing Directors inputs and directives
Relationships and Reporting - Reports to Trade Marketing Director. Manages Channel Manager
- Spends at least 20% of time on a weekly basis in the trade in order to develop relationship with the sales force and understand market needs.
- Strong routines in place with the Coca-Cola Company, with weekly meetings and joint planning and implementation
Desired candidate profile - Bsc or HND Marketing, Business Administration or Social Sciences.
- MBA will be an added advantage.
- Minimum 5 years of commercial experience.
Specific skills required are: - Project Management
- Generating and interpreting shopper insights
- OBPPC creation and implementation
- Financial Awareness: ROI and VC analysis, DME tracking and posting -Channel Planning
- Outlet Activation fundamentals
- Excellent communication (presentation) skills & excellent relationships
- Other: SAP (user level), M. Office tools
Application Closing Date 10th October, 2014
Method of Application Interested and qualified candidates should: Click here to apply online |
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