Our client, a major player in the banking sector of the Nigerian economy desires for immediate employment, highly intelligent, young and dynamic professionals for the following position.
CUSTOMER SOLUTION PROVIDER (CSPs)
Job Description
Responsible for the day to day resolutions of complaints made by customers
Log full details of complaints, recording all contact made and actions proposed/agreed on contact
Provide support and guidance to operational teams in using customer feedback to improve service
Attract potential customers by answering product and services questions, suggesting information about other products and services
Resolving products or service problems
Skills / Competence Required
Excellent communication and interpersonal skills
Read more »
via http://ift.tt/1wxi5bU
CUSTOMER SOLUTION PROVIDER (CSPs)
Job Description
Responsible for the day to day resolutions of complaints made by customers
Log full details of complaints, recording all contact made and actions proposed/agreed on contact
Provide support and guidance to operational teams in using customer feedback to improve service
Attract potential customers by answering product and services questions, suggesting information about other products and services
Resolving products or service problems
Skills / Competence Required
Excellent communication and interpersonal skills
Read more »
via http://ift.tt/1wxi5bU
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