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Monday, August 31, 2015

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Andela Nigeria Graduate & Exp. Job Recruitment (4 Positions)
Monday, August 31, 2015 4:28 PM
Andela is a global talent accelerator that produces world-class developers and connects them with top employers. Andela finds the brightest young people in Africa and gives them the training and mentorship needed to thrive as full-time, remote developers for companies around the world. The company is backed by investors including Steve Case, Omidyar Network, Founder Collective, Rothenberg Ventures, Learn Capital, Melo7 Tech Partners, and Chris Hughes. Andela has offices in North America and Africa.

We are recruiting to fill the following positions below:

1.) Andela Nigeria Graduate Fellow Class XIII

Click Here To View Details

2.) Graduate User Interface Designer

Click Here To View Details


3.) Consultant, Curriculum and Learning

Click Here To View Details

4.) Africa Sales Director

Click Here To View Details

Application Closing Date
Not Specified.



Graduate Engineer - Inshop Technical Support at Ascentech Services Limited
Monday, August 31, 2015 4:16 PM
Ascentech Services Ltd acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.

One of our employers in the ISP industry is seeking to fill the position below:

Job Title: Engineer - Inshop Technical Support

Location: Port Harcourt
Reporting to: Customer service/Technical Support Group

Job Responsibilities

  • First line contact, providing technical assistance to all walk-in customers at shops
  • Assist in after sales device setup, installation & configuration processes for new subscribers
  • Create a positive customer experience
  • Assist/guide customers to handle different hardware/software application as required
  • Perform diagnostics/troubleshooting, repairs and upgrade on all the access devices
  • Liaise with device and terminal unit, for all hardware errors and related replacement cases
  • Document helpdesk tickets/resolutions, and maintain defective device inventory list for shop
  • Recognize areas and forward plans for internal improvement to the Territory Sales Manager.
Qualifications
  • HND/Bachelors' Degree in Electrical/Electronics/Computer/Communications/InfoTech and MUST have completed NYSC. Candidates should have at least 1 to 3 years of experience in a similar profile.
Knowledge and Skills:
  • Proficient in Wi-Fi, WiMAx, LTE, TCP/IP, WLAN, Ethernet, LAN, WAN, Devics/Network Level Troubleshooting, Computers (OS & Application level), Analytical, Internet & Tech savvy, Customer focused, Team Player.
Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should forward their CV's in PDF/MS Word formats indicating the position they are applying for as the subject to: efe.opia@ascentech.com.ng



Human Resources Manager (Africa Region) at Human Edge Limited
Monday, August 31, 2015 4:04 PM
Human Edge Limited - Our client is a leading provider of air transportation services to the offshore oil and gas industry in Nigeria. The company is now seeking to recruit a seasoned and qualified candidates to join its regional management team as:

Job Title: Human Resources Manager (Africa Region)

Job Reference: HNL/115/HRMAR
Location: Lagos
Industry: Transportation and Warehousing

The Role

  • Reporting to the Director, Africa Region, you will be expected to effectively lead the Africa HR function of the business by developing,coordinating and implementing strategic HR policies to serve regional needs.
Key Responsibilities
  • Delivering HR guidance and consultancy services to the Africa region with special emphasis on flight operations, engineering, workshops, supply chain, technical services and support functions
  • Ensuring high performance of the HR function by supervising the HR partners, senior HR advisors, and senior HR administrators across the region and globally
  • Leading cultural change within the region, particularly in the areas of performance management, organizational improvement and customer focus
  • Ensuring that HR policies and procedures reflect current employment legislation in each operational area
  • Making sure all issues of discipline (i.e. queries and appeals) and grievances are handled properly in line with company policy and relevant local regulations and practice
Job Requirements
  • Degree-qualified in Business Administration, Human Resources or a related discipline, with a minimum of 12 years' post-qualification experience (7 of which must have been in a senior management position). Membership of a professional body such as CIPM,
  • CIPD, SHRM is essential
  • Experienced in managing diverse, multi-cultural teams and locations with a good understanding of cultural diversity within the region
  • Proven track record in providing broad generalist HR advice including policy implementation and compensation/benefits in a unionized environment
  • Experienced in providing support to managers particularly with respect to discipline and grievance resolution, recruitment, employee relations and performance management
  • Successful track record in managing industrial or employee relations in a medium to large company within Africa (Nigeria preferred)
  • This position offers the opportunity to work in a dynamic fast-paced environment with some of the most highly regarded experts in the air transportation service industry.
  • A competitive remuneration package will be made
  • available to the successful candidate.
Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send a comprehensive resume to: recruitment@heworld.com quoting the indicated job reference as subject of the e-mail
Or
Send an application and comprehensive resume to:
The Head, Staffing Services Division,
Human Edge Limited,
9B Onipinla Lane,
Off James Oluleye Street (Harmony Enclave)
Adeniyi Jones Ikeja,
Lagos State.



Graduate Engineer - Onsite Technical Support at Ascentech Services Limited
Monday, August 31, 2015 4:03 PM
Ascentech Services Limited acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.

One of our employers in the ISP industry is seeking to fill the position below:

Job Title: Engineer - Onsite Technical Support

Location: Port Harcourt
Reporting to: Direct - Supervisor Technical Support Group; Functional - Territory Sales Manager

Responsibilities

  • Manage incidents; respond to requests for technical assistance in person, via phone & email
  • Responsible for supporting post-sales customer activity remotely and onsite
  • Responsible for carrying out detailed site survey & maintain proper documentation
  • Perform installation and implementation and network integration at customers' site
  • Promptly investigate, resolve & report any incidents, errors, events or deviations
  • Ensure installations, maintenance & troubleshooting is carried out within agreed OLA
  • Responsible for resolving concerns on signal strength, signal to noise radio and similar parameters in accordance with the company's approved standard
  • Share insight and appropriate action against bandwidth consumption, virus infection and security threats
  • Track and route problems and requests and document resolutions
  • Prepare daily activity reports
  • Inform management of recurring problems
Knowledge and Skills:
  • Proficient in Wi-Fi, WiMAx, LTE, TCP/IP, WLAN, Ethernet, LAN, WAN, Devics/Network Level Troubleshooting, Computers (OS & Application level), Analytical, Internet & Tech savvy, Customer focused, Team Player.
Qualifications
  • HND/Bachelors' degree in Electrical/Electronics/Computer/Communications/InfoTech and MUST have completed NYSC
  • Candidates should have at least 1 to 3 years of experience in a similar profile
Application Closing Date
Not Specified.

Method of Application
Interested candidates should forward their CV's in PDF/MS Word formats indicating the position they are applying for as the subject to: efe.opia@ascentech.com.ng



Supervisor Technical Support Group at Ascentech Services Limited
Monday, August 31, 2015 4:00 PM
Ascentech Services Limited acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.

One of our employers in the ISP industry is seeking to fill the position below:

Job Title: Supervisor Technical Support Group

Location: Port Harcourt
Reporting to: HOD-CSG

Responsibilities

  • Manage, motivate, and develop Technical Support Group
  • Responsible for line management, with effective and innovative leadership attributes
  • Monitor ticketing management portal, job allocations/ assignments and individual team members' performance
  • Model best practice reflecting fairness and equality in all aspects of the role
  • Adhere best team practice to ensure excellence service delivery within time frame
  • Generate and share daily report on team performance and unique/peculiar issues observed in network
  • Inform management of recurring problems and its impact
  • Promptly report any incident, errors, event or deviation from deployment plans
  • Identify and escalate situations requiring urgent attention to appropriate department
  • Strong appreciation of the of the impact of processes and performance on customers
Knowledge and Skills:
  • Computer knowledge, internet and tech savvy, customer query resolving skills, sales acumen, customer-focused, Excel knowledge is a MUST.
Qualifications
  • HND/Bachelors' degree in Electrical/Electronics/Computer/Communications and MUST have completed NYSC.
  • Candidate should have at least 3 to 5 years of experience from in a leadership profile from any IT/Telecom company
Application Closing Date
Not Specified

Method of Application
Interested candidates should forward their CV's in PDF/MS Word formats indicating the position they are applying for as the subject to: efe.opia@ascentech.com.ng



Executive - Shop Operations at Ascentech Services Limited
Monday, August 31, 2015 3:57 PM
Ascentech Services Limited acts as a gateway to provide a wide range of recruitment and selection services to companies. We are a dedicated team of professional consultants offering top of the line executive recruitment and selection services.

One of our employers in the ISP industry is seeking to fill the position below:

Job Title: Executive - Shop Operations

Location: Port Harcourt
Reporting to: Direct Supervisor - Shop operations/ Functional - Territory Sales Manager

Responsibilities

  • First line interaction with customers
  • Ensure customers queries/requests/concerns are attended, documented and reported to the management
  • Follow up with relevant department should in case there are any delays, escalate at deviations
  • Connect with customers and maintain cordial relations in the interest of the business
  • Responsible for stock and cash management at the shop
  • Responsible for shop maintenance, and allied activities to ensure Service Standards are not compromised
  • Ensure efficient operations at shop by coordinating remedies of issues affecting operations
  • Ensure customer services attitude is exemplified by actions and initiatives
  • Motivate contribution from colleagues to ensure Customer Delight
  • Adopt standards for business activities/processes and ensure adherence
  • Ensure daily operational reports are prepared and submitted in time
  • Share improvisations with Management which can be replicated at locations/processes
Knowledge and Skills:
  • Customer Focused, result-oriented, zeal for initiative with speed, leadership quality and team handling capacity, energetic and assertive, customer query solving skills, Excel knowledge is a must.
  • Should have Planning and Organizing skills, Proven Achiever, Should have sharp Business Acumen
Qualifications
  • Candidates should have at least a Higher National Diploma/Bachelor's degree in any discipline and MUST have completed NYSC.
  • Candidates should have at least 2 to 5 years of experience in a similar profile.
Application Closing Date
Not Specified

Method of Application
Interested candidates should forward their CV's in PDF/MS Word formats indicating the position they are applying for as the subject to: efe.opia@ascentech.com.ng



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